Account Manager

**Job Title**: Junior Account Manager
**Location**: Hybrid (Calgary, AB)
**Type**: Full-time

**Who We Are**
Full Blast Creative is a results-driven marketing agency that combines strategic insight with innovative thinking to empower brands. Our team is dedicated to exploring bold ideas and delivering high-impact campaigns that make a real difference. With a culture rooted in collaboration, creativity, and a commitment to excellence, Full Blast Creative helps clients not only reach but exceed their marketing goals.

**The Role**

This role is based in Calgary and follows a hybrid schedule, with at least three days per week in-office. This role is based in Calgary and follows a hybrid schedule. During the initial 3-month probation period, you’ll work in-office full-time to immerse yourself in our team and processes. After the probation period, the role transitions to a flexible hybrid schedule, with at least three days per week in-office and up to two days from home.

**What You’ll Do**
- **Client Relationship Building**: Develop and maintain strong relationships with clients, gaining a clear understanding of their needs to provide strategic marketing solutions. This is a communication heavy role and requires strong written and verbal communication skills.
- **Campaign Support**: Assist in creating and managing marketing plans, ensuring successful execution across multiple channels.
- **Data & Reporting**: Manage performance reports using tools like Sprout Social and Google Analytics.
- **Creative Collaboration**: Coordinate with the creative team to bring integrated marketing campaigns to life.
- **Audience Targeting**: Brainstorm ideas to optimize outreach strategies for various target audiences.
- **Revenue Growth**: Identify upselling and cross-selling opportunities within client accounts to support revenue goals.
- **Client Satisfaction**: Ensure clients receive excellent service, addressing concerns and managing any issues professionally.
- **Performance Monitoring**: Track account performance, offering feedback and suggestions for continuous improvement.

**Qualifications**
- **Experience**: Minimum 1 year in account management or in a marketing role, ideally within a marketing agency.
- **Client-Centric**: Skilled at building client relationships with a focus on excellent service. You are more extroverted than introverted.
- **Communication**: Strong written and verbal skills with a knack for presenting ideas clearly.
- **Multitasker**: Proven ability to manage multiple projects and meet deadlines.
- **Analytical**: Goal-driven with strong analytical skills.
- **Tools**: Familiarity with social media networks ad Google Analytics

**Compensation & Benefits**
- **Base Salary**: Starting at $48,000 annually.
- **Commission**: Earn additional income by referring new clients to the sales team to receive commissions for successful contracts.
- **Benefits**: Casual dress, company events, dental care, disability insurance, employee assistance, extended health care, health spending account, life insurance, on-site parking, paid time off, and work-from-home options following the 3 month probation.

**Why Join Full Blast Creative?**

We offer a rewarding work environment with growth opportunities. With competitive pay, a comprehensive benefits package, and a team that values innovation and collaboration, you’ll thrive at Full Blast Creative.

**To Apply**
If you’re excited about this opportunity and meet the requirements, please submit your resume and cover letter.

**Equal Opportunity**
Full Blast Creative is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to creating a diverse and inclusive workplace.

Pay: $50,000.00-$60,000.00 per year

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Are you comfortable working full-time in office during the 3 month probationary period?

**Experience**:

- Marketing: 2 years (required)

**Location**:

- Calgary, AB T2G 3G3 (preferred)

Work Location: In person