Analyst Internal Communication

Analyst Internal Communication
- INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

**Requisition ID**:

20484**Location**:

Toronto, ON**Status**:

Regular**Business Unit**:

Corporate Relations, Engagement and Strategy

**Why join us?**

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences - and recognizes that when you do better, we become even better too.

**Who we are**

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs - now and into the future.
**What makes this role exciting**

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The Analyst, Internal Communications, supports the Internal Communications team in keeping our employees informed, connected, and inspired. In this role, you’ll help bring clarity to change, support engagement through compelling storytelling, and contribute to initiatives that power Ontario’s electricity system and its people.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a collaborative environment. You’ll also play a key role in coordinating and tracking internal activities, while ensuring communication reflect our brand and voice.

**What you’ll do**

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

- Support the implementation of internal communications strategies and policies across the organization.
- Develop timely, relevant content that informs, engages, and reflects the employee experience. Attention to accessibility, tone, and visual identify is key in all written work.
- Coordinate logistics and content for corporate-level meetings, including town halls and all-employee events.
- Collaborate with cross-functional teams to write and manage intranet content to ensure the platform remains a trusted and effective source of information for employees. This includes posting stories, announcements, and updates while responding to content requests from across the organization.
- Assist in monitoring and reporting on internal communication initiatives in order to measure effectiveness, drawing from employee engagement survey results and from additional survey information as required.

In a typical day, you will
- Support planning and delivery of internal campaigns and employee events, ensuring alignment with organizational priorities and tone.

**Role Requirements**

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

- A strong knowledge of English both oral and written to effectively develop communications products and services.
- Experience in a variety of communications activities or roles to acquire familiarity with corporate communications programs.

This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in the appropriate field or by having the equivalent level of education.

A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

The following would be an asset:

- A strong understanding of CP style and superior writing skills - writing clear and concise copy for the web and a strong understanding of the best practices for web and marketing communications.
- Experience with Microsoft Teams, and graphic designing/editing tools - including knowledge with corporate templates and accessibility requirements.
- Understanding of and experience with Sitecore or similar digital platforms for company intranets.

**How We Support You**
- From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

- Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
- A commitment to flexibility where 95% of our workforce participates in a **hybrid model**. Employees work in-office a minimum of four days and work remotely up to six days over a two-week period with a goal of maximizing in-office time through the use of established te