Receptionist

**Job Title: Receptionist**

Date: June 2023

Author: Lori Hirst

Job Location: Eagle Harbour

Supervisor: Executive Assistant

Status: Union

Classification: Secretary: Grid 7

Job Profile

**Job Summary**:
The Receptionist works providing administrative support to the Executive Assistant, and all Society programs and must be able to maintain confidentiality of sensitive material. The Receptionist provides reception services at the offices located at Eagle Harbour.

**Job Duties**:
1) Reception:

- Provide reception at the office located at Eagle Harbour
- Provide basic assistance to clients when they present themselves at the reception desk, and/or direct the client to a support worker.
- Collect and distribute mail
- Maintain common areas in an appropriate state of tidiness.
- Update the community white board
- Keep client resource binder up to date

2) Information Technology and records management
- Word processing including letters, forms and spreadsheets
- Ensure adequate supply of informational materials are available at reception and other public areas
- Prepare and distribute the weekly Eagle Harbour newsletter
- Maintain client and staff lists
- Filing systems to be maintained
- Take and produce minutes as required

3) Rent collection and management
- Collect client rents and security deposits
- Prepare all rent and security deposit tracking forms including Rent Received Form and Deposit Summary Form
- Maintain rent roll spreadsheet

4) Financial;
- Maintain petty cash fund, including biweekly reconciliation
- Communicate with the managers of accounts payable and receivable, as needed.

5) Office equipment and supplies;
- Ensure adequate supply of all office supplies
- Ensure maintenance of office equipment

6) Miscellaneous
- Abide by CRNITS code of ethics and philosophy
- Abide by CRNITS Policy and Procedures
- Maintain confidentiality according to Policy and Procedures
- Complete work in a timely and accurate manner
- Attend staff meetings
- Special projects as directed by the Executive Assistant
- Other related duties

**Working Conditions**

The hours of work for this position are during regular business hours. The pace of work and client interaction can be chaotic.

Human Profile

**Technical Skills**

**Education**
- Grade 12 completion
- Completion of college level office administration certificate program or equivalent

**Experience**
- 1 years office experience

**Qualifications/Training**
- 1 years experience using computer software and hardware and other office equipment
- Strong multi-tasking and time management skills
- Good communication skills on the phone, in person and in writing
- Knowledge and understanding of abuse of women and children

**Requirements**:

- Transportation
- Criminal Record check and Criminal Record Review
- Emergency First Aid Certification

Physical Demands
- Some lifting required

**Mental Demands**
- Ability to relate well to all persons regardless of ethnic, religious, or socioeconomic status, sexual orientation, age, physical or mental ability
- Able to manage stressful work and fluctuating workload
- Able to make sound judgments
- Able to work independently
- Adaptable
- Has initiative
- Respectful in all communication with clients, staff and other agencies

**Job Type**: Part-time

Pay: $24.43 per hour

Expected hours: 32 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Reception/admin: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- First Aid Certification and drivers licence (required)

**Location**:

- Campbell River, BC V9W 3A2 (preferred)

Work Location: In person