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Operations Manager

2 weeks ago

Edmonton, Canada Greentree Outdoor Living Full time

**Job Title**: Operations Manager

**Location**: Edmonton, AB

**Employment Type**: Full-time

**Start Date**: March 24, 2025

**About Greentree Outdoor Living**:
Greentree Outdoor Living is Edmonton’s premier landscape design and build contractor, specializing in high-end outdoor spaces. We seek a strong **Operations Manager** to oversee day-to-day operations, ensuring projects run efficiently, teams are aligned, and customers receive top-tier service.

**The Role**:
We’re looking for a hands-on leader with **extensive experience in landscaping operations, project estimation, and conflict resolution**. The Operations Manager will be the go-to person for every conflict, question, and issue, taking full responsibility for the company's operations, equipment, and overall performance.

**Key Responsibilities**:

- **Oversee daily operations** across sales, design, and construction to ensure projects are completed on time, within budget, and to our quality standards.
- **Lead and manage teams**, including project managers, designers, and construction crews, to keep everyone aligned and accountable.
- **Optimize scheduling and resource allocation** to maximize efficiency and minimize downtime.
- **Ensure a high level of customer satisfaction** by resolving issues proactively and maintaining strong client communication.
- **Monitor financial performance** by tracking job costs, approving invoices, and working closely with the controller to manage cash flow.
- **Improve systems and processes** to increase efficiency and eliminate bottlenecks.
- **Drive team accountability** by setting clear expectations, monitoring progress, and ensuring follow-through.
- **Serve as the primary point of contact** for all operational conflicts, questions, and issues, providing timely and effective resolutions.
- **Manage equipment and resources**, ensuring proper maintenance, utilization, and inventory control.
- **Work closely with leadership** to support business growth, including expansion into new markets.

**What We’re Looking For**:

- **Proven experience in operations management within the landscaping industry**, with a strong understanding of landscape/hardscape materials and processes. operationsmanager.org
- **Strong leadership and problem-solving skills**—you thrive in fast-paced environments and can make decisions under pressure.
- **Excellent organizational abilities** with the ability to juggle multiple projects and priorities.
- **Financial acumen**—comfortable working with budgets, job costing, and invoices.
- **Ability to hold people accountable** while maintaining a positive team culture.
- **Strong communication skills** to keep teams, clients, and leadership aligned.
- **Experience in project estimation**, including preparing bids, understanding material costs, and labor requirements.
- **Proven conflict resolution skills**, with the ability to address and resolve issues effectively and professionally.

If you’re a **driven leader** with a background in **landscaping operations, estimation, and conflict resolution**, who thrives on **taking charge, solving problems, and keeping operations running smoothly**, we want to hear from you

Pay: From $80,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Automobile allowance
- Casual dress
- Company car
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Work from home

Schedule:

- Monday to Friday
- On call
- Overtime
- Weekends as needed

**Experience**:

- Landscape: 5 years (preferred)
- Operations management: 5 years (preferred)

**Location**:

- Edmonton, AB (preferred)

Work Location: In person

Expected start date: 2025-03-24