Account Representative

2 weeks ago

Edmonton, Canada Ryerson Canada Full time

**Account Representative**

**The Ryerson difference**:
**What’s in it for you at Ryerson?**
- A career with purpose and impact
- Three weeks of vacation, paid sick days, and holiday pay
- Company pension contributions plus employer match
- Comprehensive medical, dental and vision insurance
- Health and wellness programs
- Tuition Reimbursement
- “Ryerson Gives Back” to our local communities
- Diversity and Inclusion initiatives
- Sponsorship and mentorship programs
- and more

**The Opportunity**:
Please note, travel to the USA is necessary to participate in the Ryerson Academy Sales Training Program (all expenses paid by Ryerson).

**Travel to the USA will take the week of February 17th and March 3rd 2025.**

**Responsibilities**:

- Interacts daily with a large customer base on contractual and transactional business
- Ensures all inquiries are quoted accurately and in a timely manner to meet customer needs and satisfy company objectives
- Follows up on all orders and quotations to secure repeat business
- Maximizes the opportunity to build relationships with previously assigned or new customers
- Manages full cycle customer orders from creation through delivery
- Establishes and maintains strong relationships with internal and external partners, including but not limited to account managers, product managers, warehouse operations and an extensive vendor network.
- Understands and effectively incorporates Ryerson’s business goals and concepts to achieve sales and profitability

**Position Requirements**:

- Bachelor’s degree or college diploma preferred
- Prior customer experience, sales, hospitality, retail or industry experience is preferred
- Previous metals industry experience is an asset
- Desire to learn about metals and the industries Ryerson supports
- Excellent professional written, verbal and interpersonal communication skills required
- Ability to multi-task and prioritize in a rapidly changing environment
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
- Flexible and solutions-oriented

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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