Twin Rinks General Manager

2 days ago


Enoch, Canada River Cree Resort & Casino Full time

Overview:
The primary purpose of the General Manager is to work closely with the Executive Director of Operations (EDO) to oversee the daily activities of River Cree Twin Areas (RCTA) and improving overall business functions.

The General Manager will demonstrate leadership and a professional image to all guests, employees/associates, sales accounts, local community representatives, vendors, competitors and governing agencies while maintaining employer standards for guest satisfaction, employee satisfaction, quality assurance and asset protection.

**Responsibilities**:

- Direct supervision of Office and Concession Supervisors.
- Responsible for ice scheduling.
- Be actively involved in the recruitment, retention, performance evaluation and progressive discipline of associates.
- With the EDO, organize and establish department positions and delegate the necessary authority to those associates to create optimum working conditions.
- The General Manager (GM) with the EDO is responsible for the success of Twin Rinks (TR) both financially and reputational. A hands-on approach is necessary to effectively manage the quality of customer service and hockey experience.
- Assist with the financial and budget activities to fund operations, maximum investments and increase efficiency with respect to operations.
- Working with the EDO, preside over or serve on management committees or other governing boards.
- Ensure compliance with all regulatory requirements and applicable corporate policies, procedures and directives.
- Provide feedback to the EDO on suggested process implementation/changes to the operation as well as policies/procedures.
- Schedule work activities of associates.
- Schedule events and programs
- To look out for the safety of yourself, co-workers, guests and to follow all Health and Safety requirements in the workplace.
- All other duties as assigned

Qualifications:

- Excellent written and oral communication skills.
- Ability to meet deadlines.
- Supervisory Skills
- Must be able to work flexible hours.
- Working knowledge of MS Word, MS Excel, MS PowerPoint.

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

**WE OFFER**
- ** **A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.



  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: To provide prompt, courteous, accurate food and beverage service that exceeds guest expectations **Responsibilities**: - Initiate, communicate and maintain guest interaction - Continually anticipate guests needs - Maintain a safe and sanitary workstation and environment - Record and reconcile cash and product variances daily - Maintain...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: Under the direction of the Sports Store Supervisor, it provides excellent service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment. **Responsibilities**: - Performs Skate sharpening and possible repairs - Provides Retail Sales & Customer Service, in a professional and welcoming manner. -...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: Under the direction of the Sports Store Supervisor, provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment. **Responsibilities**: - Retail Sales & Customer Service, in a friendly “Guest Support” manner. - Store and skate shop cleanliness - Opening and closing store...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: The Assistant Banquet Manager will be responsible for the daily activates of the Banquet Department. Ensures the highest level of service by executing the requirements of events based on catering service standards. Drives customer satisfaction and capitalizes on revenue up-sell opportunities during the Event Phase of a function. Acts as a liaison...


  • Enoch, Canada Mikisew Group Full time

    **The Building Maintenance Attendant is responsible for ensuring the building and its grounds are clean, safe, and well-maintained, providing a comfortable environment for tenants and visitors while supporting the overall upkeep and efficient operation of the property.** **_ Key Responsibilities & Duties_** - Perform routine cleaning and general upkeep of...


  • Enoch, Alberta, TXY, Canada Mikisew Group Full time

    General Expression of InterestIf you don't see a current job opening that matches your skills and experience but are eager to be part of our dynamic team, please submit an application through our General Expression of Interest. Our hiring team will reach out to you if your qualifications match one of our available opportunities. If you are a member of the...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: Reporting to the AML Manager, the AML Business Analyst will work with all operational staff/licensed charity to ensure AML compliance for all portions of the resorts Anti-Money Laundering Program. **Responsibilities**: - Review AML systems/forms for complete and acceptable information. - Review alerts generated by AML systems for the purpose of...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: Reporting directly to the Executive Assistant & Office Manager, the Front Office Administrative Assistant is the first point of contact to all guests, suppliers, associates who enter the executive office. He/she will assist all department heads with administrative type of work. **Responsibilities**: - Ensure all policies and procedures are...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: The main purpose of the job is to support and assist the responsible manager to maintain a safe environment. The key role would be to repair and maintenance of equipment. **Responsibilities**: - Perform preventive maintenance on guestrooms per checklist and maintain all records. - Perform building maintenance duties - Perform preventive...


  • Enoch, Canada River Cree Resort & Casino Full time

    Overview: Manages kitchen operations and staff daily to ensure a consistent, high quality food product. Areas of responsibility comprise overseeing food preparation areas including dining room, and bar/lounge. As a department head, directs and works with the food and beverage management team and associates to successfully execute all kitchen operations;...