End User Support

1 week ago

Delta, Canada Unifiller Systems Inc Full time

We are a global Company that offers an extensive line of automated portioning solutions for food, bakery, pharmaceutical, cosmetics, and the pet food industry. We design and build a wide range of depositors, fillers, pumps, and customized production systems. We look for passionate people who love collaborating with others and having fun while doing it We want to contribute to our customer’s success through consultative selling, advice, and support. We create an easy way for our customers.

We are hiring for a End User Support to join the IT team temporarily, for three months You have an outgoing personality, are approachable, and love meeting people. You are a great listener and are patient when attending to the needs of others to help them with their IT solution. You love exploring current programs to determine how to utilize them effectively and researching new programs and systems. This is a full time temporary position, for three months.

**We have**:

- Competitive wages plus bonus and other incentives
- Quarterly recognition program with incentives
- Extended benefit packages including dental and medical
- Contribution to RSP
- A fun company culture with company events and games during break/lunch
- Training programs and development plans to help you grow your career

**Your Purpose**:
As the End User Support, you will maintain the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. You will monitor and maintain the company computer systems, install, and configure hardware and software, and solve technical issues as they arise. You will report to the IT Manager on any required or necessary upgrades and restructures as deemed essential to the growth of the company.

**Your Primary Duties**:

- Configuration, installation, and maintenance of networking equipment and infrastructures, including firewalls, switches, access points, cablings, etc.
- Install, provision, upgrade, and repair workstations, laptops, and other IT devices and equipment.
- Onboarding and offboarding users and accounts.
- Control costs and reduce waste by repurposing, reusing, and rebuilding equipment and assets.
- Creating and maintaining SOPs, policies, instructions, and knowledgebase.

**Your qualifications**:

- You have a degree in computer science, IT, or equivalent
- You have strong database skills and are detail-oriented
- You have excellent written and verbal communication skills
- You can work independently and with minimum supervision
- You have excellent judgment and can prioritize assignments
- You have a strong passion for learning and researching

If you are interested in the Equipment Machinery Industry and want to be part of a great team, we would love to hear from you

Thank you for your interest in Unifiller Systems.

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