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Customer Support Associate
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The title "Customer Support Associate" is more than just a role—it’s your opportunity to be at the forefront of customer service and sales excellence. If this sounds like you, don’t wait—join Lion Star Consulting today Do you enjoy helping customers while contributing to business growth? Lion Star Consulting is seeking a motivated Customer Support Representative to become part of our fast-paced, collaborative team. In this role, you will play a key part in supporting our clients, answering questions, and assisting with sales-related interactions. You’ll help ensure a positive customer experience while supporting the company’s continued success. **Key Responsibilities**: - Act as a first point of contact for customer questions, concerns, and service requests. - Assist with qualifying leads and completing follow-ups to support sales efforts. - Develop a strong knowledge of company offerings to recommend appropriate solutions. - Work closely with customers to understand their needs and promote long-term partnerships. - Enter and manage customer orders and handle related administrative duties. - Share insights on customer feedback and trends with leadership to improve processes. - Achieve performance goals related to customer satisfaction and sales support. **Qualifications**: - Strong communication skills and a service-oriented attitude. - Previous experience in customer service or sales is preferred but not required. - Ability to resolve issues efficiently and remain detail-oriented. - Comfortable working in a team environment with a results-driven mindset. Why Work With Lion Star Consulting? Lion Star Consulting offers a positive workplace where growth, learning, and collaboration are encouraged. This position provides hands-on experience, opportunities for advancement, and the chance to make a real impact on customer success and company performance.
