Manager, Dental Program

**WellFort is seeking to hire Full Time Contract (12 month) Manager, Dental Program**

**COMPANY**

WellFort Community Health Services is a non-profit, values-based organization based in Peel Region. We provide a wide variety of comprehensive care including primary care, dental, mental health and chronic disease management with a focus on illness prevention, health promotion and community development. With a mission to provide high quality health care for all, WellFort is a respectful, caring, and inclusive organization.

**PURPOSE**

The Manager is responsible for the successful leadership and management of the Health Centre including program and service development, supervision of the staff team, and community and agency relations. They participates as part of the leadership team to support the WellFort Community Health Services.

They play a foundational role in the determination of program and service development. This position establishes and leads the inter-professional team, cultivates strong community relationships, and integrates the work of the Health Centre with the broader WellFort strategies and priorities.

Working in an interprofessional team that uses a client centered and self-management approach, the Dental Program Manager is responsible for coordinating all administrative, operational and strategic aspects of the dental program.

**RESPONSIBILITIES**

Program Coordination:

- Ensures that programs and services are consistent with the strategic and operational plans and direction of WellFort
- Oversees the provision of dental services, programs, community development, advocacy initiatives and volunteer services
- Plans, implements and evaluates services as part of the broader planning and evaluation processes of WellFort
- Plans, researches and develops program service plans including appropriate expansion and new business models as appropriate
- Participates in consultations, networks, advocacy activities, and community development to raise the profile and further the interests of dental clinic’s target populations
- Develops positive relationships with community leaders and other service agencies
- Ensure dental clinic staff maintains clear, accurate and timely written electronic documentation including EHR, reports, encounters and other information as required by the clinic, MOH, RCDSO or other professionals
- Prepare monthly service statistics and oversees the monitoring and tracking of monthly budgetary reporting as required by the organization and all funders
- Ensures the coordination and execution of the ordering of clinical supplies, equipment and resources for the team
- Coordinate and ensure monthly chart audit process
- Ensure appropriate staff scheduling for all members of the dental clinic team and supporting of service resources so staff can execute on the program
- Provide leadership in the dental clinic for program planning, monitoring and evaluation, and data collection
- Oversee and monitor all quality and risk management activities to ensure all Infection, Prevention and control practices are regularly audited and all staff are compliant in care delivery and privacy elements in alignment with best practices and legislative requirements

Human Resources:

- Leads, guides and supports staff, encourages growth and learning, and ensures that resources are used wisely
- Hires, evaluates, disciplines and terminates staff
- Facilitates team-based initiatives and promotes effective inter-professional functioning and operations with a shared care model
- Coordinate orientation of new staff, students and volunteers
- Ensure compliance with all mandatory training and competency of all staff in program

**Administration and facilities**:

- Prepares budget submissions for / in consultation with the Finance leadership and the Senior Team
- Participates in the WellFort leadership team to develop strategic directions, review programs and services, and develop policies and procedures for effective human resource and financial management
- Works with the appropriate leadership, Facilities team member and the Joint Occupational Health and Safety Committee to ensure that the clinic's maintenance functions are carried out and that the facility is very clean, well maintained and safe

Other
- Assists with policy creation Health Centre and others areas as may be required.
- Maintains confidentiality of information.
- Other duties as required.

**QUALIFICATIONS, EXPERIENCE & SKILLS**
- A post-graduate degree in health, business or public administration.
- Minimum of five years’ experience working for a community-based health/services and/or values-based organization.
- Minimum of three years of formal or informal leadership experience including supervising a multidisciplinary team, program development and day to day operation (ideally in a dental clinic environment)
- Experience as a member of a front line dental team member
- Demonstrated ability to provide effective leadership and manageme