Guest Experience Specialist
5 days ago
**Job Number** 24179834
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Experience Manager
2 weeks ago
Montréal, Canada Premiere Suites Montreal Full timeOverview: The Guest Experience Manager is responsible for communicating with our guest throughout their stay to ensure an exceptional experience. This role is integral to our day-to-day operations; ensuring close communication with the team preparing our suites, our sales team for requests and availability, and organizing maintenance and repairs with outside...
-
Guest Experience Leader
2 weeks ago
Montréal, Canada McDonald's Full timeWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House...
-
Guest Experience Ambassador
1 week ago
Montréal, Canada Compass Group Full time**Working Title**:Guest Experience Ambassador **Employment Status**: Part-Time **Starting Hourly Rate**: $18,00 per hour **Address**:1 Place Ville-Marie **New Hire Schedule**:Part-Time, Mon - Fri 7am - 11am You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...
-
Guest Experience Ambassador
5 days ago
Montréal, Canada Compass Group Full time**Working Title**:Guest Experience Ambassador **Employment Status**: filter10 **Starting Hourly Rate**: cusHourlyRate **Address**:req_streetAddress Montreal QC TBD **New Hire Schedule**:req_newHireSchedule You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...
-
Guest Experience Ambassador
7 days ago
Montréal, Canada Compass Group Full time**Working Title**:Guest Experience Ambassador **Employment Status**: filter10 **Starting Hourly Rate**: cusHourlyRate **Address**:req_streetAddress Montreal QC H3B 2V6 **New Hire Schedule**:req_newHireSchedule You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...
-
Guest Experience Manager
5 days ago
Montréal, Canada Bier Markt Full timeOverview: **Bier Markt is looking for a Guest Experience Manager** **at our Montreal location!** At Bier Markt we believe 'Bier is beautiful' and it deserves a sophisticated experience! We create an unforgettable dining experience rooted in exploration and discovery by guiding our Guests through the art of pairing over 150 Biers with made from scratch...
-
Seasonal Guest Experience Lead
1 week ago
Quebec City, QC GV L, Canada lululemon Full time $27,000 - $30,000 per yearQui nous sommeslululemon est une entreprise innovante de vêtements performants pour le yoga, la course à pied, l'entraînement et d'autres activités sportives. En établissant des standards élevés en matière de tissus techniques et de design fonctionnel, nous créons des produits et des expériences qui aident les gens à bouger, à croître, à tisser...
-
Guest Service Specialist
5 days ago
Montréal, Canada Montréal Marriott Château Champlain Full time**Place of work**: 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9 **Status**: Full time - Temporary **Salary**: Starting at 55 000$ per year Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the...
-
Photographer/videographer
3 days ago
Montréal, Canada Guest Getter Full time**Job Overview**: Guest Getter is on a mission to help 500 restaurant owners make more money, have more freedom, and make a bigger impact in their community. We do this by serving as their growth partner—providing world-class digital marketing systems and services. This role offers flexible hours, allowing you to set your schedule as long as you...
-
Customer Experience Specialist
1 day ago
Montréal, Canada GURUS Solutions Full timeOur Customer Experience Specialist will focus on maintaining and growing the company's existing relationships with clients by leveraging Gurus' solutions and services. You will be assigned to specific clients with the task to foster meaningful long-term partnerships with them. The Customer Experience Specialist role is to understand the customer's needs,...