Customer Relations Rep

2 weeks ago

Brandon, Canada Back Link Communication Full time

**What we offer**:

- Hybrid office with remote flexibility
- Weekly Pay and Uncapped Commission
- $60k plus first year average income
- Residual Income
- Exceptional commission rates
- Trips, Training Incentives/Events and other benefits
- Paid Training

**Responsibilities include**:

- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries

**Requirements**:

- A winning attitude and determination to succeed
- Willingness to go above and beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus

**Job Types**: Full-time, Permanent

**Salary**: $53,840.00-$61,265.00 per year

**Benefits**:

- Automobile allowance
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Housing allowance
- On-site gym
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision care
- VRSP

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Tips

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location

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