Building Servicer 2

The Building Servicer 2 Arena Attendant position is a semi-skilled manual labour position within an ice arena environment. Work of this class involves a high degree of customer interaction, strong organizational skills and the ability to work independently and within a team to meet the operational needs in a single arena facility.

The Building Servicer 2 (Arena Attendant) provides quality customer service to a wide variety of arena facility users by performing a variety of duties that include the operating and maintaining of ice maintenance equipment, performing custodial work related to all aspects of the arena activities, operating and maintaining various types of tools and completing reports and records as required, maintaining building and inventory of same, assisting in the training of employees and responding to customer service requests.

**As the **_Building Servicer 2 - Arena Attendant_** you will**:

- Operate and maintain ice maintenance equipment (Zamboni and ice Edger) according to departmental procedures and by performing assigned vehicle and equipment checks to ensure that equipment is functioning properly when operated.
- Maintain equipment by performing inspection of equipment, checking of all fluids, and complete pre
- and post-use reports/records as required.
- Safely operate various types of hand and power tools as may be required.
- Perform custodial duties on a daily basis which including cleaning players boxes, arena glass, and providing ongoing maintenance of the dressing room, lobby, washrooms and spectator standards by sweeping floors, sanitizing washrooms, emptying garbage, and mopping.
- Use backpack blower and snowblower to clean walkways and exit/entrances.
- Monitor the arena for unsafe conditions, report and/or correct irregularities, and retrieve misplaced materials as part of the department’s responsibility for safety in a public building.
- Inspect and maintain the arena by identifying and recording all deficiencies and repair information to enable prompt repairs to be initiated and the carrying out of maintenance of same where directed.
- Practice established safety rules and regulations for the protection of self, fellow employees, the public, property and equipment operated by being continually aware of existing and new safety procedures and concerns of the department and the relevant Safety Committee.
- Respond to customer service requests by determining the nature of the concern and advise/carry out appropriate corrective action, to ensure that services are provided to departmental standards.
- Open the facility and perform the required safety checks and building duties.
- Maintain cooperative working relations with other departments, divisions and branches or related work groups to enhance performance.
- Maintain vehicle and arena inventory by checking quantity and condition of supplies and replace where necessary to ensure their continual and safe availability.
- Maintain building security systems on a daily basis.
- Assist in the training of employees new to the classification by procedural example and demonstration so that proper task methods can be taught / learned through on-the-job experience.
- Perform related duties consistent with the classification, work overtime and various shifts as required.

**Your qualifications include**:

- Experience with custodial/cleaning duties with the ability to use various types of cleaning equipment and materials.
- Experience using hand and power tools, power-operated custodial equipment and measuring instruments.
- Knowledge in maintenance procedures of buildings, heating, ventilation, cooling systems and their components.
- Problem solving skills with the ability to make sound decisions and resolve issues.
- Ability to deal satisfactorily with the staff and the general public.
- Ability to work independently, with mínimal supervision.
- Ability to plan and organize work effectively.
- Ability to delegate tasks and provide direction to junior staff.
- Verbal communication skills with the ability to understand and execute instructions with the ability to effectively communicate with staff, building users and the public.
- Written communication skills with the ability to produce clear and concise documents.
- Proficiency in Microsoft Office including Word, Outlook and Excel.
- Knowledge of materials, chemicals and safe handling practices related to the position (WHMIS).
- Knowledge of safe working methods and practices including the occupational hazards and safety precautions and regulations that are applicable to the position’s area of work.

**Conditions of employment**:

- Must posses and maintain a valid Province of Manitoba Power Engineer’s Refrigeration Class (W ticket) or 4th class or better Power Engineering certification.
- Must possess and maintain a valid Class 5 Manitoba Driver’s License. The successful applicant will be required to provide a driver’s notice in force document upon request.
- Arenas ope