Distribution Lead, Shipping

Are you ready to be part of a dynamic team that is reshaping shared services and how they are delivered for health care and the public sector?

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, accounts payable and linens. MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and economic wellbeing - and fosters the participation of Indigenous businesses.

Mohawk Medbuy’s strength as an organization comes from our employees’ knowledge, skill, and commitment to providing our customers with the highest standards of quality service to assist them in delivering exceptional care. Based in Burlington, ON, MMC operates regional office hubs in Toronto, Thunder Bay, Kingston, Brantford and London, a distribution centre in Oakville and a linens facility in Hamilton.

We are currently recruiting for a full-time **Distribution Lead, Shipping** to support our **Distribution Centre** Team. This is an on-site position working Sunday to Thursday, 7:00 pm to 3:00 am. This position is based out of our Oakville Distribution Centre.

**Position overview**

**Key Responsibilities**
- Provide functional and people leadership of shift:

- Ensure a healthy and safe work environment for all employees and visitors in the Distribution Centre (DC)
- Employee scheduling, with consideration to volume, statutory holidays and other fluctuations impacting scheduling
- Resolution of day to day operational and personnel issues
- Lead staff in following processes related to and independent of Warehouse Management System (SAP)
- Ensure adherence to housekeeping standards
- Independently lead shifts, ensuring all orders are processed and shipped to customers, adhere to established deadlines, take responsibility for building security and lock up at close of shift
- Input into reporting such as payroll hours, LPH statistics, shift and truck times
- Inform Manager, DC Operations in a timely manner of outbound issues, along with recommendation to mitigate issue
- When required, assist hourly staff with their work
- Assist the Manager, DC Operations with all outbound-related tasks
- Conduct Monthly Productivity Reviews with Material Handling employees
- Encourage teamwork within the team to ensure productivity targets are met or exceeded, using huddles and one on one discussions
- Motivate, coach, and train employees providing both informal (on-floor coaching) and formal job performance feedback
- Ensure agency and/or new hires receive adequate training and monitor performance to close any gaps
- Provide informal (on the floor coaching) to employees in the areas of productivity, accuracy, attendance, health & safety and attitude
- Provide just in time performance feedback on a formal basis when needed
- Flexible to work multiple shifts to backfill vacation or illness
- Critically evaluate environment and procedures and offer suggestions to increase safety and efficiency in the warehouse
- Other related duties as assigned

**Qualifications and Skills**
- Minimum 2 years material handling experience in a fast paced, warehouse distribution environment, using leading-edge wireless distribution technology
- 3-5 years leadership experience for inbound or outbound function in a fast-paced, deadline-oriented environment
- Secondary School Graduation Diploma or recognized equivalent
- Post-secondary education in Business or Logistics an asset
- Licensed Forklift Operator’s Certificate
- Customer Focus: Genuine desire to meet customer needs and expectations
- Leading and Developing People: ability to provide strong and motivational leadership to staff in a team environment
- Team Focus: Highly organized, self-motivated team player
- Communication Skills: Required to ensure smooth running of operation and alleviate potential inventory issues
- Computer Skills: Intermediate computer knowledge in a Windows environment
- Technical Skills: Strong mathematical and literacy skills, complemented by excellent visual accuracy; good working knowledge of wireless warehouse management and radio frequency systems, preferably SAP - EWM
- Relationship Building: works to build or maintain effective relationships with internal and external stakeholders whose cooperation is important to present or future success
- Awareness: Be aware of surroundings and inform management of hazardous situations/processes to improve safety
- Accuracy: Essential to ensure right content in outbound shipments, increasing customer satisfaction and resulting