Total Rewards Coordinator

**Division**:
Human Resources

**Important Notices & Amendments**:
**This position**currently falls within our hybrid model**, allowing the employee to**typically**work**a minimum of**50% of**your** time**at your regular work location and the other 50% of time at home.**

**Temporary Duration**:
Approximate Duration: 12 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**Job Summary**:
Salary Pending Review

Reporting to the Manager Total Rewards, the Total Rewards Coordinator conducts audits, actions findings, prepares and manages correspondence, provides customer service, prepares reports, maintains documentation, and assists with analysis to support total rewards program delivery. The primary focus of the role is OMERS pension administration and supporting employees throughout the retirement process. In addition, the Coordinator assists with employee recognition, job classification and job evaluation administration, benefit program administration, managing the overage dependent process and coordinating optional benefits enrollments; and handles general total rewards inquires.

**Education**:

- Post-secondary diploma in Business, Accounting or Human Resources.

**Knowledge**:

- 1-2 years experience in human resources and/or payroll with exposure to pension and benefits administration.
- Advanced proficiency in Excel, HR Information Systems (e.g., PeopleSoft and Kronos), Word, Power Point, and Outlook.
- Working towards Certified Human Recourses Professional (CHRP) designation or Certified Payroll Practitioner certification is preferred.

**Responsibilities**:
**Administration of the OMERS pension plan (35% of time).**:

- Respond to inquiries and provide customer service to employees on general pension related matters
- Report member events including terminations, retirements, leave periods and broken service and associated calculations; update HRIS pension reporting system and maintain records in compliance with OMERS and Regional guidelines
- Complete pension related remittances for finance, process payments, and maintain documentation
- Complete regular audits, validate and action audit findings, to ensure compliance and accuracy
- Coordinate Non Full Time (NFT) pension enrollments, handle employee inquiries, process enrollments and maintain records
- Investigate service discrepancies related to pension program enrollment and participation
- Prepare employee correspondence related to pension administration
- Assist with pension year-end activities and in the Annual Pension Reporting (Form 119) for all members of the Niagara Region and shared service partner, includes audits, validation of data, reconciliations, and calculations
- File and maintain records

**Provide retirement support to employees, complete OMERS reporting, and coordinate the annual total rewards events calendar and registration process (35% of time).**:

- Provide service and support to employees/retirees regarding the change in employment relationship, impact to benefits and OMERS pension processing
- Prepare retirement packages and conduct retirement meetings for confirmed retirements
- Coordinate retirement certificates and gifts for eligible staff and assist with other employee recognition activities
- Report retirements, service and earnings to OMERS
- Maintain documentation and records
- Coordinate external vendor information sessions, prepare communication material, and organize the selection and registration process

**Handle employee inquiries, provide service, program coordination and reporting for employee benefits program adm