Cda (Communicative Disorders Assistant)

4 days ago

Greater Sudbury, Canada WSA Americas Full time

_Part of WSAudiology group, _HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions._

We are growing and searching for a** Communicative Disorders Assistant (CDA)** to join our busy clinic In this role, you will support our customers as acting as a primary contact for our products including initial training, troubleshooting, and maintenance to ensure adoption of devices.

This is a **permanent, full-time position** based onsite at our **Sudbury** HearCANADA Clinic (Pine Street). Some localized travel may be expected and as such, access to a car and a valid driver's license is preferred. Typical hours of work are **Monday through Friday 8:30 am - 4:30 pm local time**.

**What we offer**:

- Starting hourly compensation of $30-$32/hour based on experience + an attractive bonus program
- Benefits - including health, dental, vision + a healthcare spending account, starting on day one of hire
- RRSP matching program
- Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day
- Training + education opportunities
- Friends and family discounts + our employee perk program
- Relocation stipends

**What you will do**:

- Act as as a point of contact for customers to answer product-related questions, provide product training, maintenance and care, and troubleshooting
- Educate customers on product features and benefits to increase product adoption
- Discuss communicative strategies with customers
- Following established protocols and as assigned by the supervising Audiologist, load existing settings from NOAH following a repair, perform electro-acoustic analysis and verification on hearing aids (with interpretation by supervising Audiologist)
- Manage documentation pertaining to customer purchases and insurance claims that may include entering prescriptions or hearing aid recommendations into TCM (Electronic Medical software), assisting the customer with third party claims and processes, and providing follow up
- Recognize and capitalize on sales opportunities through various mediums (walk-ins, customer referrals, telephone inquiries, retention practices, etc.)
- Conduct effective telephone follow up for new fittings (48 hour follow up calls)
- Identify and participate in community events and organizations to promote HearCANADA (community-based marketing, CBM)
- Act as a liaison with physicians’ offices and other referral sources to maximize opportunities

**What we're looking for**:

- Completion of a CDA program from an accredited institution
- Experience working in a hearing clinic or CDA capacity would be an asset, however, we are willing to train someone with completion of the program and limited experience
- Clear communication skills and comfortability in interacting with diverse customer groups
- Ability to work under pressure in a busy clinic setting
- Willingness to participate i some local travel - access to a car and a valid driver's license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiatives

  • CDA (Communicative Disorders Assistant)

    2 days ago

    Sudbury, Ontario, Canada WSA Americas Full time $30 - $32

    Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey,...

  • Part-time Communicative Disorders Assistant

    1 week ago

    Greater Sudbury, Canada Andalusia Speech Therapy Inc. Full time

    Andalusia Speech Therapy is hiring a weekend, contract Communicative Disorders Assistant (CDA) at our 1775 Lasalle Blvd location in Sudbury! **About Us** Andalusia Speech Therapy is founded by a women of color and encourages diversity and inclusivity in all its practices. The clinic operates in multiple cities across Ontario, offers online therapy...

  • Communications Disorders Assistant

    4 days ago

    Greater Sudbury, Canada North Bay Regional Health Centre Full time

    **SHIFTS: 0830 - 1630 HOURS MONDAY - FRIDAY** **1300 - 2100 HOURS THURSDAYS ONLY **QUALIFICATIONS**: - The Communicative Disorders Assistant would be joining a team of 7 SLP’s and 1CDA providing mediated _ - (individual and group) services to preschoolers in the Greater City of Sudbury. All services will be provided under _ - the supervision of a...

  • Summer Student Working Alongside Intervenors

    5 minutes ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Are you looking for a rewarding, fulfilling, and exciting job opportunity this summer? Do you like spending time outdoors, engaged in recreational activities? Do you like crafts and/or cooking or planning fun activities? Do you want to learn sign language or other communication techniques?** Sensity is looking for enthusiastic, energetic, and...

  • Casual Intervenor to Support People Who Are

    2 weeks ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Casual Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills and...

  • Casual Intervenor to Support People Who Are

    2 days ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Casual Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills and...

  • Casual Intervenor to Support People Who Are Deafblind

    2 days ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Casual Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills and...

  • Part Time Intervenor to Support People Who Are

    1 week ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Part Time Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills...

  • Full Time Intervenor to Support People Who Are

    2 days ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Full Time Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills...

  • Part Time Intervenor to Support People Who Are

    23 hours ago

    Greater Sudbury, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **Be someone's eyes and ears. Bring the world to a person who is deafblind.** Sensity has an exciting opportunity for a Part Time Intervenor to join our team in Sudbury, ON. The Intervenor supports communication and day-to-day living for individuals who are living with dual sensory impairment so that they may live independently. Join us to learn new skills...