Cao Kneehill Housing Corporation

_**JOB DESCRIPTION -**_Kneehill Housing Corporation Chief Administrative Officer (CAO)

Reports to: Board of Directors

**Summary**

**Core Competencies**
- Time Management
- Problem Solving
- Accountability, Dependability, and Flexibility
- Decision Making and Judgement
- Ethics and Integrity
- Planning and Organizing
- Enforcing Laws, Rules, and Regulations
- Communication
- Teamwork

**Job Duties**

Leadership:

- Act as a representative of the organization, facilities and the Board of Directors.
- Act as a professional advisor to the Board of Directors on all aspects of the organization’s activities.
- Act as a spokesperson for the organization.
- Ensure positive engagement of residents, family, friends and team members by maintaining a positive, open-door atmosphere. This includes facilitating or participating in resident tenant and staff meetings.
- Conducting official correspondence on behalf of the Board as appropriate and jointly with the Board when required.
- Represent the organization at community activities to enhance the organization’s community profile.
- Develop an effective public relations program that serves the best interest of the organization and communities in Kneehill County area.
- Develop and manage annual capital and maintenance plans to ensure that the properties are maintained in a state of good repair, in collaboration with other staff members.
- Ensure that facilities are following all applicable health and safety standards, government regulatory and building codes.
- Lead the development and implementation of long-term strategic plans aligned with the organizations mission and values.
- Promote inclusive practices and culturally sensitive care that reflects the diverse needs of residents.
- Create and promote an atmosphere of warmth, personal interest and positivity, as well as a calm environment throughout the organization.

Program/Service Development and Accountability:

- Ensure adequate planning, coordination and orderly decision-making processes are in effect.
- Ensure that the operation of the organization meets the expectation of its clients, Board and other stakeholders.
- Oversee the efficient and effective day today operations of the organization.
- Develop and monitor key performance indicators (KPI’s) to evaluate organizational performance and report progress to the Board.

Human Resources:

- Plan the organizational structure, the delegation of authority and accountability among the staff of the organization.
- Provide leadership to staff, build a strong collaborative team, facilitate open lines of communication, ensure ongoing development, recognition and appreciation.
- Ensure staff are informed and knowledgeable about operational policies and procedures, their implications and relevance to the organization.
- Work with the Lodge Manager and/or other senior staff to ensure staff have and maintain knowledge, skills and abilities to carry out their duties.
- Ensure that adequate staff levels are maintained in accordance with budgetary guidelines.
- Comply with relevant workplace legislation, regulations and standards.
- Develop succession plans for key roles and support ongoing professional development for staff.

Financial Management:

- Ensure that all financial, statistical, statutory and other reports are completed and submitted as necessary. Budgets, if necessary, in this interim timeframe, will be done in collaboration with the Operations & Finance Manager.
- Work with the Board to secure adequate funding for the operation of the organization.
- Understand government funding models and how to successfully secure funding.
- Explore funding sources, oversee the development of fund-raising plans (with Board assistance) and write funding proposals to increase the funds of the organization.
- Provide the board with the comprehensive, regular reports on the revenues and expenditures of the organization in collaboration with the Financial Officer, if time permits.
- Ensure compliance with nonprofit financial regulations and reporting standards.

Operations and Facility Management:

- Establish evaluation systems for all aspects of the facilities and program, including he quality of services provided and regularly report the evaluation results to the Board.
- Ensure the safeguarding and appropriate uses of resources including staff, property, equipment, supplies, finances, records, and files.
- Oversee large capital projects, ensuring project contract documents are prepared and followed by consultants, contractors and subcontractors.
- Oversee the implementation and maintenance of digital systems for operations, resident management, and financial reporting.
- Identify potential risks to the organization and implement mitigation strategies.

Board Support, Society Administration and Governance:

- Attend all Board and Committee meetings and ensure that there are appropriate minutes and correspondence.
- Participate in other administrative functions as designated by