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Manager Operations

2 hours ago

Edmonton, Canada Water Softener Edmonton Ltd. Full time

Operations Manager - Water Softener Edmonton (On-Site, Full-Time)
Edmonton, AB
Residential Water Treatment | Scheduling | Warehouse & Field Operations

Water Softener Edmonton is one of Alberta’s fastest-growing water treatment companies. We install hundreds of water softeners, RO systems, iron filters, UV systems, and well-water solutions every year — and we’re scaling fast.

We are looking for a strong, hands-on Operations Manager who can take ownership of daily operations, streamline workflows, support the sales team, manage technicians, and improve installation efficiency.

**What You’ll Do**
- Manage daily installation schedules for in-house installers and subcontractors
- Prepare job kits (softeners, RO units, filters, fittings) and ensure readiness
- Oversee warehouse operations and maintain accurate inventory levels
- Coordinate with suppliers, compare pricing, and track delivery timelines
- Ensure vans are fully stocked each week with required tools and parts
- Assign and follow service tickets (pressure issues, RO filters, troubleshooting)
- Implement SOPs, improve workflow efficiency, and eliminate bottlenecks
- Provide weekly operational updates to ownership

**What You Bring**
- 3-5+ years’ experience in field service, plumbing, HVAC, construction, or home services operations
- Strong scheduling, inventory, and team coordination skills
- Excellent communication and problem-solving abilities
- Ability to work in a fast-paced, high-volume environment
- Comfortable using CRM and operations tools (GHL CRM, Google Sheets, dispatch systems)
- Experience with water treatment systems (softeners, RO, filtration) is an asset

**Why Join Us**
- Competitive compensation and growth-focused environment
- Bonus opportunities
- Company phone and laptop
- Clear advancement path toward a Director of Operations role
- Work with a fast-growing, high-energy team making a real impact in Alberta homes

**Job Types**: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

**Experience**:

- managing field ops, HVAC, water treatment, construction: 3 years (required)
- implemented SOPs, checklists, or process improvements: 2 years (required)

Willingness to travel:

- 25% (required)

Work Location: In person