Cleaner

**Who We Are**

We, the We Wai Kai, embrace our language and culture to build a proud, healthy, safe, and self-sufficient community. We support and encourage each other to thrive through following the footsteps of our ancestral history, as stewards of our lands and waters, while balancing our role in modern day society.

The Tskw’lutn Healing Centre is located on the southern tip of Quadra Island. It represents a vision for addiction recovery with the goal of restoring lives and families and empowering communities. Our approach is to destigmatize addiction as an individual issue and to engage, educate, and empower individuals, families, and communities in the recovery process. We do this by bringing the best of western medicine together with our traditional healing practices and values.

**Position Overview**

Reporting to the Facilities Manager, Cleaners provide cleaning and laundry services to all areas of the Healing Centre, including client rooms, common areas, meeting rooms, offices according to approved schedules and common cabins with required.

This job description provides a general overview of the duties and responsibilities of the Cleaner. In addition to the job description, more detailed lists of job duties and responsibilities may be available. The policies and procedures of the Healing Centre and the Nation further describe the performance and behavioural expectations of all employees.

**Hours of Work**

Regular hours will be Sunday to Thursday, 10am to 6pm. Total 37.5 hours weekly, 8 hours per day with ½ unpaid lunch break.

**Responsibilities and Duties**

Under the direction of the Lead Cleaner, Cleaners provide cleaning and other services, including but not limited to:

- Cleaning client rooms according to residential care standards and within the approved schedules
- Cleaning of common areas, meeting rooms, dining room area, meeting rooms and offices according to residential care standards and within approved schedules
- Completes all OHS activities designated for the cleaning team within approved timelines
- All cleaning and laundry services as required for commonly used cabins
- Ensuring the laundry room is keep tidy and all supplies and linens are appropriately cleaned, sanitized and stored according to OHS and residential care standards.
- Maintaining compliance with health and safety regulations, especially those related to cleaning and hygiene services
- All other duties as assigned or required

All employees working for the We Wai Kai Nation and its enterprises are required to work collaboratively and supportively to achieve the overall goals of the Nation. As such, employees are expected to work outside of their own jobs and job descriptions from time to time to achieve the goals of the organization. Job duties and work schedules may be changed from time to time to achieve these goals.

**Confidentiality and Privacy**

While working for the Nation or one of its enterprises, employees may become aware of confidential business and personal information, including information about other employees, clients, and community members. This information may not be disclosed without prior written permission. All employees must be aware of and adhere to the applicable privacy and confidentiality policies and procedures of the enterprise and the Nation.

**Key Contacts**
- Clients
- Facilities Staff
- Clinical Staff
- Executive Director

**Preferred and Required Qualifications & Experience**

[Some required qualifications may be achieved on-the-job]
- Grade 12 graduation
- Strong customer service skills; willing and able to model these skills
- Basic computer skills
- Organizational and time management skills with attention to details and accuracy
- Flexible work practices - to work independently and to cooperate as a team member, as required
- Clean criminal record [relevant to the position]
- Ability and willingness to create a workplace culture valuing the health and safety of employees and clients
- Positive and respectful outlook towards their job, other employees, and the clients they serve
- Adherence to the workplace rules and policies of the Healing Centre and the Nation, the established procedures related to this position, and to generally accepted work practices related to respectful and cooperative team performance

**Key Contacts**
- Clients
- Facilities Staff
- Clinical Staff
- Executive Director

**Preferred and Required Qualifications & Experience**
- [Some required qualifications may be achieved on-the-job]
- Grade 12 graduation
- Strong customer service skills; willing and able to model these skills
- Basic computer skills
- Organizational and time management skills with attention to details and accuracy
- Flexible work practices - to work independently and to cooperate as a team member, as required
- Clean criminal record [relevant to the position]
- Ability and willingness to create a workplace culture valuing the health and safety of employees and clients
- Positive and re