Credit Investigator 12-month Contract

2 weeks ago

Toronto, Canada Toyota Full time

Job Description

Credit Investigator - 12-Month Contract

About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario

What Sets Us Apart?
At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement and environmental responsibility.
TFS currently has a 12 month contract opportunity, reporting to the Supervisor, Retail Credit. This role resides in our Markham Head Office.

What you will be doing:

- Administration duties as required, data entry, investigations, restocking of supplies as needed
- Process requested investigation submitted via the operating system within a short time frame and with accuracy
- Active within the Retail Credit phone service line queue
- Assisting customers, dealers, credit analysts, and supervisors on requests

What you bring:

- University Degree or College diploma preferred
- Superior communication skills
- Prior inbound customer service and call center experience an asset
- Ability to work shifts between the hours of 8am to 8pm, Monday to Friday
- Ability to work occasional Saturday shifts when deemed necessary

What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

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