Account Coordinator

Job description

This role manages print projects as well as events, from start to finish, ensuring timely, accurate and competitive pricing for display and signage programs. Preferred estimating background or the ability to learn simple estimating. Must be able to manage accurately critical production and logistics details and be excel proficient.

**Responsibilities**:

- Checks over dockets for accuracy, including PO’s, prior to their creation and input into production
- Engage in AccuraMIS and ability to own CRM, production orders and logistics updates
- Participating in the resolution of customer complaints; assisting CSR’s and outside sales as required.
- Provides weekly/daily input and advice to production team through team meetings
- Comprehensive or willingness to become print and marketing knowledgeable to deliver and follow through on the most comprehensive and client innovation.

Rewards:

- Competitive pay, plus full benefits package
- _One of a kind and achievable daily bonus programs_
- Opportunities to grow professionally and financially through a performance management culture

**Requirements**:

- Strong production co-ordination experience in a fast-paced environment, ideally in a print, display, agency, or manufacturing facility
- Ability to plan, lead and execute production activities in a dynamic environment
- Strong sense of urgency and customer focus
- Highly organized, strong analytical and time management skills
- Passion for quality with a continuous improvement mind-set
- Exceptional analytical and problem-solving skills
- Excellent verbal and written communication skills and the ability to be client responsive as required as back up to senior Account Manager
- Excellent communication skills to work effectively with customers, and liaison between sales and operations, print, post press, assembly, and shipping departments.
- Strong team skills and a “Can Do” to respond positively and efficiently to changing customer demands and opportunities
- Strong organizational and time management skills
- Proven track record of multi-tasking, planning and prioritization
- Ability to work independently in a fast-paced environment
- Strong working knowledge and experience in Microsoft Outlook, PowerPoint, Word and Excel

About Simpson-Print

B2 Signs and Events is an all under one roof, print manufacturing, events, and merchandising organization committed to complete end to end solutions. We produce and manage in store signage, events, fixtures, packaging and display programs for retail and brands across North America. After almost 60 years in business, we drive the most diverse set of on demand solutions for 3D merchandising, interior décor, construction, and industrial clients. B2 Signs and Events has a unique position within the Canadian landscape, meeting needs when others say no. This level of capability is matched by the greenest workflow and commitment to state of the art digital technology across all print platforms on site including digital, screen and UV offset.

Our values are a key differentiator for both our customers and our team:
Quality - We continually strive to deliver the highest-quality print solutions in the market.

Innovation - We innovate by combining print intelligence with industry-leading technologies.

Sustainability - We work mindfully to source, conserve and replenish our natural environment.

Integrity - We operate with a shared belief to do what is right and hold each other accountable.

Motivated - We are driven to continually improve our client experience through print mastery.

**Salary**: $55,000.00-$60,000.00 per year

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Toronto, ON L4K 5W2: reliably commute or plan to relocate before starting work (required)