Care Coordinator

2 weeks ago

Surrey, Canada Swift Health Full time

Swift Health is currently seeking a dedicated and tech-savvy **Care Coordinator** to join our dynamic team.

This **in-person** position is based at our Surrey office located at **10090 152 Street Surrey**. As a prominent provider of allied health services across the lower mainland in BC, Swift Health boasts a team of skilled professionals, including occupational therapists, speech therapists, clinical counsellors, rehab assistants, and more. We leverage technology to deliver top-notch services, building trusted relationships with our clients.

**Key Responsibilities**:

- Work from the Surrey HQ, providing support to therapists as needed.
- Acquire a comprehensive understanding of the services offered
- Reconcile invoice payments and follow up on any overdue payments.
- Contribute to the day-to-day operations of the company, including administrative tasks, customer service, and regular communication with therapists, clients, and vendors.
- Coordinate therapist and client scheduling.
- Review reports for technical requirements.
- Verify and ensure that workers are paid correctly, collaborating with the finance team to address any payroll discrepancies.
- Proactively stay informed about changes in billing rules and company policies.
- Develop and maintain up-to-date how-to guides to ensure smooth operations, considering the evolving nature of industry regulations.

**Additional Qualifications**:

- Strong organizational skills with an acute attention to detail.
- Exceptional communication skills, both written and verbal.
- Proficiency in technology; experience with custom billing and scheduling software is preferred.
- Ability to suggest updates and improvements to streamline workflows.
- Customer service focus, with an emphasis on handling inquiries from clients, therapists, and other stakeholders.
- Demonstrated problem-solving skills; ability to troubleshoot and resolve issues efficiently.
- Adaptability to changes in rules, regulations, and company procedures within the dynamic healthcare industry.
- Familiarity with contracts and rules around billing, with the ability to track changes and implement them effectively.
- Effective time management strategies, including the use of automation for repetitive tasks.

Pay: $25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work full-time Monday to Friday (9 AM to 5 PM)?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- creating guides and help documentation: 1 year (preferred)
- customer relationship management: 1 year (preferred)
- operations/management: 1 year (preferred)
- invoice/bookkeeping: 1 year (preferred)

Work Location: In person

  • Ccr-care Coordinator

    1 week ago

    Surrey, Canada Lifemark Health Group Full time

    **Casual Position: Care Coordinator - Lifemark Health Group** Multiple Sites (Coverage Required) Lifemark Health Group is seeking a Care Coordinator for a casual position that requires coverage at multiple Lifemark sites. This role requires flexibility with varying shifts, including both opening and closing shifts, depending on clinic needs. A vehicle is...

  • Client Care Coordinator

    1 week ago

    Surrey, British Columbia, Canada Fraser Health Authority Full time $80,000 - $120,000 per year

    SalaryThe salary range for this position is CAD $ $67.08 / hourJob SummaryWe are hiring aFull Time Client Care Coordinator (RN/RPN)to join our team in theSurrey, B.C.We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the...

  • Client Care Coordinator

    1 week ago

    Surrey, British Columbia, Canada Fraser Health Full time $49 - $67

    SalaryThe salary range for this position is CAD $ $67.08 / hour Job SummaryWe are hiring a Full Time Client Care Coordinator (RN/RPN) to join our team in the Surrey, B.C.We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in...

  • Customer Care Coordinator

    2 weeks ago

    Surrey, Canada Fawkes & Reece Full time

    A large Housing Developer have a requirement for a Customer Care Coordinator to join their Customer Care team delivering excellent customer service to homeowners, managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional, front facing service to their customers throughout their warranty...

  • Patient Care Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada Fraser Health Full time $49 - $67

    SalaryThe salary range for this position is CAD $ $67.08 / hour Job SummaryWe are currently hiring for a Relief Full Time Patient Care Coordinator to join our Neurology team at Jim Pattison Outpatient Care & Surgery Centre located in Surrey, B.C. This position is available until approximately October 2026 or until the return of the incumbent.    Connect...

  • Child Care Coordinator

    2 weeks ago

    Surrey, Canada Alexandra Neighbourhood House Full time

    **Alex House** **INTERNAL/EXTERNAL JOB POSTING** **Child Care Coordinator** With respect, Alex House operates on the stolen land of the Coast Salish Nations, the Semiahma (Semiahmoo), qicə y (Katzie), and qʼʷa:nƛʼ ən (Kwantlen) Nations Welcome Bienvenue Chào mừng Qúi Vị **ਜਆਇਆ ਨੂ**Bienvenidos 환영합니다 Alex House, as a...

  • Child Care Coordinator

    6 days ago

    Surrey, Canada Alexandra Neighbourhood House Full time

    **Alex House** **INTERNAL/EXTERNAL JOB POSTING** **Child Care Coordinator** With respect, Alex House operates on the stolen land of the Coast Salish Nations, the Semiahma (Semiahmoo), qicəy (Katzie), and qʼʷa:nƛʼən (Kwantlen) Nations Welcome Bienvenue Chào mừng Qúi Vị **ਜਆਇਆ ਨੂ**Bienvenidos 환영합니다 Alex House, as a...

  • Care Coordinator Home Health

    2 weeks ago

    Surrey, Canada Qualicare Full time

    Join to apply for the Care Coordinator Home Health role at Qualicare Benefits: PPE provided (Personal protective equipment) Competitive wages Continuing education programs Making a difference in the lives of those dealing with medical illnesses and age‑related complications Free education and training with QPath Career Pathways Program Bonus based on...

  • Patient Care Coordinator

    7 days ago

    Surrey, Canada Coastal Sleep Full time

    Coastal Sleep Homecare Services Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who...

  • Care Coordinator Home Health

    2 weeks ago

    Surrey, Canada Qualicare Homecare, BC Full time

    Benefits Bonus based on performance Company car Company parties Competitive salary Dental insurance Flexible schedule Health insurance Home office stipend Opportunity for advancement Paid time off Vision insurance Benefits/Perks Full-time hours PPE provided (Personal protective equipment) Competitive Wages Continuing education programs Making a difference in...