Nfi Parts- Regional Parts Manager- Central

7 days ago

Toronto, Canada NFI Full time

***

The Regional Parts Manager with NFI Parts successfully manages and develops customer accounts; specifically in the Central Canada-Midwest Region.

**WHAT YOU WILL DO**:

- Responsible for developing a cohesive strategy for their region to deliver on agreed upon annual sales and profitability targets.
- Responsible for updating strategy on an on-going basis.
- Regular reporting on regional sales activities.
- Execute specific sales growth initiatives with primary focus on sales to new and existing customers.
- Initiate and participate in on-site sales calls/visits.
- Performs regular proactive outbound phone sales calls to key accounts to ensure all service parts needs are being met.
- Serves as the liaison between the customer and internal organization to resolve issues, complaints, backorders, and other problems tied to the aftermarket business.
- Performs outbound phone sales calls to customers within the assigned territory for post-delivery sales, i.e. suggested stocking lists, new product introductions, invitations to participate in NFI webinars (including CCS training) and technical training events.
- Analyze customer’s operations to optimize selection of appropriate parts and stocking levels and develop and implement plans to convert customers from competing brands of both coaches and parts
- Provides competitor parts numbers for the possibility of reverse engineering and increasing product offering
- Professionally represent NFI and present at programs and/or national conferences and trade shows.
- Generate leads from tradeshows and regional networking events.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Bachelor degree in Sales, Transportation, or Business Administration preferred.
- At least 5 years of coach, automotive or transportation equipment and/or OEM equipment sales and technical product support experience is required.
- 5+ years demonstrated consecutive periods of sales excellence in long cycle sales; preferably in transportation, logistics, parts/material supplier or product development.
- Knowledge of coaches, school buses, class 8 trucks, agricultural or construction equipment is preferred.
- Strongly prefer knowledge of “whole vehicle” parts and systems (engines, electrical, HVAC, drive train, suspensions, brakes, etc); ability to provide first level diagnosis of coach issues and/or to connect the customer with NFI technical resources for secondary level diagnosis (Call center, Service center, or onsite product support).
- Proficient in Microsoft Office, Word, Excel, Powerpoint, Outlook, and Internet.
- Prior experience working with government contracts beneficial.
- Energetic, confident, customer service oriented personality with strong persuasive abilities.
- Must be proactive, always take the initiative and creates demand for NFI’s products and services.
- Highly developed communication and presentation skills.
- Personal presence must reflect the highest level of professionalism.
- Strong sense of urgency to complete tasks and projects on time and within budget.
- Ability to travel overnight within region up to 70%.

**WHY JOIN OUR TEAM**:

- Competitive Wages
- Excellent Benefits
- A continuous learning environment
- Ability to advance your career with a growing company

**OUR WHY**:

- We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

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