Resource Administrator

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities.

**Child Home Services (CHS) **is one of the many programs offered by New Directions; this program provides homes for children and youth with behavioural and emotional difficulties. Our community-based resources are designed to promote a sense of belonging and provide opportunities to engage in a meaningful life. This is achieved by creating a home environment that welcomes the participation of the child or youth as a member, supporting his or her pursuit of interests and goals, and helping maintain and strengthen the bond between the child or youth and his or her significant others. We provide an environment that is non-judgmental, safe and caring.

**Responsibilities of the Resource Administrator include **(but are not limited to):

- Provide administrative, reception, data entry and clerical services, requiring knowledge of different reporting mechanics, compliance requirements, internal/external procedures.
- Assist in developing and managing edits to the on-call schedule.
- Assist with staff scheduling upon request.
- Oversee day-to-day office procedures and recommend changes when necessary.
- Participate in the development of service area specific policy and procedures.
- Order and maintains office supplies, protective equipment and select house supplies.
- Maintain and update files and client data base.
- Assist in developing and executing internal efficiencies to ensure a streamlined and well-functioning day-to-day work environment.
- Assist in processing invoices, including a range of internal/external transactions with our service providers.
- Assist in developing and editing a variety of internal forms.
- Attend CHS specific meetings and takes minutes.
- Assist in maintaining our CHS specific SharePoint site.
- Completion of high school (or grade 12 equivalent) and additional business administration training from a recognized college or institution.
- Two to three years of experience in administrative roles that handle confidential information.
- Strong computer and data entry skills, with a minimum 60 w.p.m. typing in Microsoft Word, proficiency with Microsoft Excel and the full Microsoft Office Suite, and the ability to continuously learn new database processes. Experience working with SharePoint (or similar) and PowerPoint is considered an asset.
- Ability to self-manage time and balance work in order to meet strict timelines for the completion of tasks and competing priorities.
- Strong organizational skills, a keen attention to detail, and the ability to maintain strict confidentiality.
- Clear and concise verbal and written communication skills and a demonstrated ability to be diplomatic in handling all situations.
- Effective problem-solving ability and excellent customer service skills.
- The ability to work independently and as a part of a team.
- Valid Class 5 Driver’s License with access to a vehicle

With a commitment to health and safety and in order to continue our mission “to provide responsive and individualized services”, New Directions for Children, Youth, Adults & Families requires proof of full vaccination against COVID-19, in a manner approved by Health Canada, as a condition of employment for all new employees. _(Exceptions and accommodations will be made for those who are exempt from receiving the vaccine due to legitimate, established reasons in accordance with The Human Rights Code of Manitoba. In these cases, reasonable supporting documentation will be required.)_
- We thank all applicants for their interest; however only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries._

**Job Types**: Full-time, Fixed term contract

**Salary**: $15.89-$22.25 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
New Directions follows all Provincial Public Health Orders as well as industry-specific guidelines and recommendations.

Application question(s):

- This position requires a minimum typing speed of 60 w.p.m are you able to meet that requirement?

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 2 years (preferred)

Licence/Certification:

- Class 5 Driver's License and access to a vehicle (preferred)

Work Location: One location