Learning and Organizational Development Advisor

On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in comfort. On June 1, 2022, all 83 Toronto Community Housing Corporation (“TCHC”) seniors’ buildings transitioned to be managed by the new Toronto Seniors Housing Corporation. The new corporation will continue to be focused on meeting the needs of senior tenants through the Integrated Service Model.

TCHC will continue to own the buildings and be responsible for major capital. TSHC will lease the buildings from TCHC and be responsible for minor capital and maintenance. TSHC will be entering into agreements for shared services where appropriate with TCHC and TSHC will be focused on tenant facing issues, including health and social supports.

**Please be advised that this opportunity is for Toronto Seniors Housing Corporation and not Toronto Community Housing**

In addition to a great job opportunity to help Toronto's Seniors live with dignity and safety, Toronto Seniors Housing offers:

- Competitive Benefit Package
- Defined Benefit Pension plan with 100% employer matching
- Three weeks paid vacation and four personal days
- Employee Assistance Plan
- Fitness Membership discount
- Annual Tuition Reimbursement

This job offers the opportunity to work from an approved remote location within commutable distance of your assigned work location as part of a hybrid work arrangement. This will allow you to work part of the week on site at your TSHC designated work location and the remainder at your identified remote location. The number of days required onsite will be based on operational requirements and in alignment with the Hybrid Work Policy.

**Position Summary**

The Senior Learning and Organizational Development Advisor is responsible for providing specialized expertise, and advisory services on a range of organizational development programs and initiatives in support of overall People and Culture strategies, programs, and initiatives.

**Responsibilities**

Learning and Development
- Leads the development, implementation and management of a corporate wide learning strategies, programs, services and initiatives aimed at fostering excellence in TSCH’s executives, management and staff and achieving TSHC’s strategic and business priorities.
- Regularly reviews the learning strategy to ensure it responds to changing business needs.
- Partners with Director, People and Culture, Manager, HR Services, operations and business leaders and People and Culture colleagues to understand the operational and compliance training needs and design, develop or curate programs to ensure needs identified are addressed with conventional and innovative training programs.
- Leads the development and implementation of a range of learning and development programs, services and initiatives aimed at fostering excellence in management and executives to successfully achieve TSHC’s current and future strategic and business priorities.
- Partners with senior leadership throughout the organization to support succession planning strategies and ensure talent management programs drive organizational results and leadership performance.
- Leads the development of training material and content into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, participant guides, learning guides, tests, E-Learning software, job aids, or other relevant learning resources.
- Responsible for the data input and data integrity in the Learning Management System.
- Develops and implements metrics and measures to optimize and enhance efficiency through continuous improvement in all learning and development programs.

Competency Development and Performance Management
- Leads the development of leadership and employee competency frameworks.
- Leads the design and development of tools and processes to support managers in the evaluation of employee performance and ensure consistent and efficient execution of the performance management process and alignment with TSHC’s strategic and business priorities.
- Leads the development of performance management initiatives and programs that align with and drive a high-performance culture.
- Coaches managers on how to successfully have ongoing, development-focused performance conversations with employees and actively promotes the use and benefits of performance appraisals and performance improvement plans. Refers managers to Employee and Labour Relations for direction and assistance.

Equity, Diversity and Inclusion
- Leads the development and implementation of key people and culture initiatives to advance the Equity, Diversity and Inclusion (EDI) strategy.
- Using the established training curriculum, develop/co