Current jobs related to Deskside Technician Ii - Fort Saskatchewan - Stefanini, Inc

  • Deskside Team Leader

    2 days ago

    Fort Saskatchewan, Canada Stefanini Group Full time

    The Team Leader I role is the first point of contact for the Support Technician and is responsible for monitoring quality and productivity. The Team Leader I role will support the Field Technicians to ensure the highest standard of customer service in accordance with Stefanini values and Service Level Agreements (SLA) and Key performance indicators (KPI)....

  • Deskside Team Lead

    6 hours ago

    Fort Saskatchewan, Canada Stefanini Group Full time

    **Job Summary**: The Team Leader I role is the first point of contact for the Support Technician and is responsible for monitoring quality and productivity. The Team Leader I role will support the Field Technicians to ensure the highest standard of customer service in accordance with Stefanini values and Service Level Agreements (SLA) and Key performance...

  • Plant Maintenance Technician II

    2 days ago

    Belle Plaine, Saskatchewan, Canada Wilbur-Ellis Full time

    Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with usWilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment."We...

  • Corrosion Technician Ii

    1 week ago

    Fort St. John, Canada Corrpro Companies, Inc. Full time

    **To apply, simply TEXT** **_corrpro _** **to 25000 and our virtual assistant Olivia will connect you with our hiring team today.** *** **Hiring Corrosion Technicians Immediately in Fort St. John, BC!** *** **Limited time $2,250 Sign-On Bonus Opportunity! All new employees who meet the criteria outlined in our sign-on bonus program will be eligible for...

  • Corrosion Technician Ii

    4 days ago

    Fort St. John, Canada Corrpro Companies, Inc. Full time

    **To apply, simply TEXT** **_corrpro _** **to 25000 and our virtual assistant Olivia will connect you with our hiring team today.** **Hiring Corrosion Technicians Immediately in Fort St. John, BC!** **Limited time $2,250** **HOLIDAY** **Sign-On Bonus Opportunity! All new employees who meet the criteria outlined in our sign-on bonus program will be eligible...

  • Wind Turbine Technician Ii

    1 week ago

    Fort Macleod, Canada Vestas Full time

    **Wind Turbine Technician II** **Fort MacLeod, Alberta - about 30 min from Lethbridge** **WHO WE ARE** We are looking for dedicated technicians who are enthusiastic about preserving our planet through clean, renewable wind energy. As a Vestas technician, you’ll put your electrical, hydraulic, and mechanical experience to work, ensuring your safety, and...

  • Cgsb Ut Level 2 Technicians with Phased

    2 days ago

    Fort Saskatchewan, Canada Streamline Inspection Ltd. Full time

    **STREAMLINE INSPECTION OFFERS**: - Competitive wages - RRSP Program with company match - Company paid health and dental coverage - Training Program to support your career path - Employee referral bonuses - Annual profit sharing **RESPONSIBILITIES**: - Perform UT/PAUT/TOFD examinations or an interest in learning Phased Array and Guided Wave inspections -...

  • Distribution Technician

    2 weeks ago

    Fort Saskatchewan, Canada Railserve, Inc. Full time

    Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. This position is responsible for providing field and functional support...

  • Field Service Diesel Engine Technician

    2 days ago

    Fort McMurray, Canada Cummins Inc. Full time

    **Field Service Diesel Engine Technician** **Description** We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business. In this role, you will make an impact in the following ways: - Complete repairs and rebuilds on engine products in the field - Develop productive...

  • Crew Leader

    6 hours ago

    Fort Saskatchewan, Canada Railserve Full time

    **I. SUMMARY** This position is responsible for overseeing everyday activities conducted by your team, and ensuring you have the manpower available to perform the tasks. You will be responsible for determining the priorities of work to be done, this could be influenced by the customers needs combined with your initiative. When performing tasks it is crucial...

Deskside Technician Ii

2 weeks ago

Fort Saskatchewan, Canada Stefanini, Inc Full time

**Who we are**

**What will you do?**
- Supporting IT equipment in large corporate environment
- Desktop/laptop tech support (Mac and PC)
- Windows 7/10 operating systems
- Support mobile devices, printers, scanners, wireless, VPN, etc.
- IMAC Support - IT equipment Install/Move/Add/Change
- Maintain repairs, spare parts, and components
- Research and troubleshoot problems
- Maintain system configurations and documentation
- Track and resolve customer incidents and requests through the client's ticketing tool
- Troubleshoot and resolve hardware and software issues for Windows devices
- Backup, restoration, and migration of user data
- Smart Hands support with networking, server, and telecommunications technologies
- Printer and peripheral device support
- Inventory management of IT assets including asset auditing
- Ability to research and follow appropriate KB articles
- Ability to work on-call and other after-hours support needs
- May provide Executive support
- Various other tasks associated with deskside services
- May need to be available to provide support at other client locations as needed
- Other duties as assigned

**What do you need to succeed?**
- Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
- Able to uphold a positive attitude at all times, even under stressful conditions
- Experience supporting remote facilities and users
- Excellent verbal and written communication skills
- High level of professionalism and strong personal interaction skills
- Ability to perform in-depth research and troubleshooting for complex technical issues
- Ability to prioritize and complete all work tasks with mínimal supervision
- Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
- Ability and willingness to learn new technologies
- High School Diploma (required)
- Deskside / Desktop / End User Computer experience, ideally in a corporate environment
- Proven ability to handle challenging, rapid-response user support
- Proven ability to balance, prioritize and organize multiple tasks

**Desired Characteristics**
- A+ Certification
- Microsoft Certified Professional (MCP)
- ITIL Foundations
- Lean Six Sigma

**What you'll get**
- Work with brilliant minds, often within a global capacity;
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

**Why we're different**
- Brazilian and privately owned company;
- Agility, flexibility, and innovation are in our DNA;
- Flat organizational structure which enables faster communication and decision making;