Systems Specialist

Character matters.

Sure, we’re looking for an all-star player with the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.

Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork, and Fun. These aren’t just words to us, but are values we push ourselves to work by and inspire in others.

We’re a passionate group of hard-working people, obsessive about sales and service.

We know nothing matters more than a happy customer, and saying, “**That’s not my job,**” gets us nowhere.

We know how fun it feels to win, and we love pushing ourselves towards that rush.

As a leading sports-lifestyle distribution company with 50+ years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.

**The good news? YOU could be a part of it.**

**The Details**:
Our small but efficient IT department is looking for a proactive, independent problem-solver to help manage and optimize our NetSuite ERP and other integrated systems. This role involves a mix of project management and hands-on technical work to ensure smooth operations.

Our main goal is to constantly strive to implement the best software and processes to optimize our operations. To achieve this, we maintain a high level of agility and openness to suggestions, frequently bringing new ideas to life within a day.

Below are some of the responsibilities. Don't be intimidated if you're less comfortable with some of these. If you're a self-starter and quick learner, you'll be able to ramp up quickly and manage this part of the operations effectively.

If this is interesting to you, this position is based in **Montreal (Pointe-Claire),** and you will report directly to the VP of IT/IS.

**System Specialist Responsibilities**:

- **Configure, customize, and maintain** NetSuite to align with business needs.
- Create and **manage dashboards, reports, and saved searches** for data analysis and decision-making.
- **Develop and manage custom scripts** and workflows to automate processes and improve efficiency.
- Support and **troubleshoot errors** or issues related to NetSuite and integrated systems.
- Provide **day-to-day support** for NetSuite users, ensuring smooth system operations.
- Manage and **execute daily exception reports** to maintain data integrity.
- Work with stakeholders to understand business needs and translate them into system solutions.
- Support and maintain integrations between NetSuite and other systems, including WMS, EDI, B2B, and B2C portals.
- Understand and stay familiar with all other technologies in our IT infrastructure.
- Due to the nature of our organization and department, this role may also contribute to other IT-related projects as needed.

**Who You Are and What You’ve Already Done**:

- Bachelor’s degree in Computer Science or related field.
- , or related systems.
- Strong knowledge of ERP software systems and related business processes.
- Must be proficient in JavaScript scripting, Oracle SQL query, and knowledgeable in REST / Soap-based Web Services.
- Strong analytical, critical thinking, and problem-solving skills.
- Experience working across several departments.
- Highly organized and able to follow processes and procedures.
- Ability to work in a fast-paced environment with changing priorities.
- Clear, concise communicator who is ambitious, hardworking, and independent.

**Current Technologies in Use**:

- NetSuite - ERP
- HighJump - WMS (Koerber)
- TrueCommerce - EDI
- SPS Commerce - EDI
- Orderful - EDI
- NuOrder - B2B
- Shopify - B2C
- Office 365‍

**Job Types**: Full-time, Permanent

Pay: $70,000.00-$100,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Pointe-Claire, QC

Expected start date: 2025-05-12