Technical Product Manager

Overview:
Panasonic Canada Inc. is currently looking to hire for the position of **Technical Product Manager.**

This is a full-time position.

**Responsibilities**:

- Crafts detailed user stories, acceptance criteria, and backlog items, ensuring alignment with business goals. Defines Product Requirements, understands, analyzes, and documents functional and non-functional requirements.
- Assists in creating and maintaining product vision and strategic roadmap ensuring alignment with organizational goals and market trends. Works with the product team and other internal stakeholders to help define the product vision and roadmap, aligning with the business goals of the organization.
- Acts as the primary contact for the delivery team and stakeholders for information, work prioritization and decision making. Works with engineering teams and stakeholders to identify and prioritize backend performance improvements and scalability considerations. Balances feature development with technical debt reduction and system enhancements.
- Leads, plans, and tracks the product through all phases of the lifecycle from inception to market introduction. Participates in or leads in project sizing, planning, and tracking activities for feature development. May be required to participate in industry/trade shows to inform on feature and function now and beyond. May recommend refresh rates.
- Creates complete product documentation under the guidance of internal project management teams and from Product knowledge base, User manuals, Installation manual, Troubleshooting manual, release notes, product requirements document. Creates essential product development artifacts including use cases, glossaries, process flows, and entity relationship diagrams.
- Monitors backend systems, logs, alerts, and notifications to ensure product reliability and performance. Leads change initiatives within the platform, ensuring adaptation of new technologies and business needs without disrupting user experience. Manages integrations with third party hardware and software.

Qualifications:

- Bachelor's degree in a relevant field such as Computer Science, Engineering and Business Administration.
- 7+ years of total experience. Minimum 4 years’ experience as a Technical Product Manager for software products.
- Experience modernizing existing products to next gen.
- Agile certifications (CSPO, PSPO, CSM)
- Experience delivering Windows, Web, and Mobile apps.
- Experience delivering products with cloud solutions.
- Experience working with Waterfall, Agile, and Hybrid development environment.
- Experience using software project management tools such as Azure DevOps, Jira, SharePoint.
- Experience creating mockups/wireframes.
- Strong technical background, with a solid understanding of software development processes, architecture, and technologies.
- Majority of work performed requires complex problem solving and a variety of alternative choices and in-depth analyses, particularly the mapping of product life cycle and other strategies.
- Work performed requires detailed strategizing related to potential business opportunities for improving systems and services.
- Majority of work performed requires incumbent to establish rapport, and discuss detailed information, with team members, customers, sales force, and various other internal team members.
- Requires refined people skills and the ability to effectively influence customer and management to grant formal approval.
- Communicates with a sensitivity for cross cultural relationships.

**NICE-TO-HAVES**:

- Experience working on Point of sale systems would be an asset.
- Experience in Quick Service Restaurants domain is a plus.

**BENEFITS & PERKS - WHAT’S IN IT FOR YOU**:
Panasonic Canada prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health.
- Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
- Panasonic Retirement Pension Plan (RPP/DCPP)
- Group Retirement Savings Plan (RSP)
- Generous Parental Leave Top Up
- Education Assistance Program/ Tuition Reimbursement
- Employee Purchase Program
- Employee & Family Assistance Program (EFAP)
- Competitive Rates on Home and Auto Insurance
- Employee Volunteer Program - Paid Time Off for Volunteer Days
- Onsite Events
- And many more benefits & perks

**HYBRID WORK MODEL**

Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.

Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.

**WHO WE ARE**:
Meet Panasonic Panasonic Canada Inc., a subsidiary o