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Experience Dental Receptionist

2 weeks ago

Oakville, Canada Royal Oak Dental Full time

**Job Title: Dental Receptionist - Join Our Warm & Supportive Dental Family**
**Location**: Oakville, ON
**Clinic**: Royal Oak Dental

**About Us**:
At Royal Oak Dental, we don’t just care for teeth — we care for people. We’re a close-knit, compassionate team that values integrity, empathy, and excellence in patient care. If you're someone who takes pride in being the first smiling face patients see and the friendly voice they hear on the phone, we’d love to meet you

**About the Role**:
We're looking for a _skilled, personable, and organized_ Dental Receptionist who enjoys making a difference in patients' lives — someone who thrives in a fast-paced, team-driven environment and brings positive energy to the front desk.

**What You’ll Be Doing**:

- Greet patients warmly and ensure they feel welcome and cared for from the moment they arrive
- Schedule and confirm appointments using dental software (Tracker experience is a bonus)
- Coordinate insurance submissions, pre-authorizations, and patient billing
- Support the clinical team by managing smooth patient flow and effective communication
- Keep front office operations organized and running smoothly

**What We’re Looking For**:

- 2+ years of dental office experience in Canada (required)
- Knowledge of dental software (Tracker, Dentrix, or similar)
- Comfortable with ODA fee guide, insurance claims, and treatment coordination
- Strong communication skills — you know how to make patients feel heard and cared for
- A natural multitasker who stays cool under pressure
- Someone who loves learning and wants to grow with the practice

**Why Join Royal Oak Dental?**
- **Hourly pay**: $22-$30/hour based on experience
- **Perks**: Dental benefits, professional development opportunities, and a truly supportive environment
- **Growth**: We’re big on mentorship, learning, and celebrating team wins
- **Culture**: We laugh, we work hard, and we care deeply about our patients and each other

**Job Types**: Full-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Retention bonus

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking
- Tuition reimbursement

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Oakville, ON L6J 0A4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience using Dental Software, such as Dentrix or Tracker?

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person