Online Chat Representative
2 days ago
**Responsibilities**:
- Respond to customer inquiries via live chat in a professional and timely manner.
- Assist customers with product information, order status, and troubleshooting.
- Provide accurate and efficient resolutions to customer concerns.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with internal teams to improve customer experience.
**Qualifications**:
- Previous experience in customer support, chat support, or a related role is a plus.
- Strong written communication skills with attention to detail.
- Ability to multitask and handle multiple chat conversations efficiently.
- Basic computer skills and familiarity with online support platforms.
**Benefits**:
- Competitive salary and performance-based incentives.
- Flexible work schedule with remote opportunities.
Pay: $56,905.00-$60,422.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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