Online Chat Representative

2 days ago


Vancouver, Canada White Rock Equity Corp. Full time

**Responsibilities**:

- Respond to customer inquiries via live chat in a professional and timely manner.
- Assist customers with product information, order status, and troubleshooting.
- Provide accurate and efficient resolutions to customer concerns.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with internal teams to improve customer experience.

**Qualifications**:

- Previous experience in customer support, chat support, or a related role is a plus.
- Strong written communication skills with attention to detail.
- Ability to multitask and handle multiple chat conversations efficiently.
- Basic computer skills and familiarity with online support platforms.

**Benefits**:

- Competitive salary and performance-based incentives.
- Flexible work schedule with remote opportunities.

Pay: $56,905.00-$60,422.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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