Ksa/mena Training Area Manager
2 weeks ago
Under the direction of the Program Manager Lead:
- Responsible for overall management of training team and ensuring achievement of Safety, Schedule and Quality deliverables
- Manage Customer expectations, evaluate to determine requirements and provide feedback
- Promote and develop business opportunities by establishing and maintaining regular interface with Customers, business partners and suppliers
- Prepare estimates of work using the Bid and Proposal process and support contractor negotiations
- Responsible for development and maintenance of training documentation.
- Responsible for the development and implementation of training related processes, developing relevant metrics and maintaining best practices based on lessons learned
- Schedule, measure and assign work
- Develop and maintain Career Path and Professional / Technical development plans for direct reports
- Provide daily, weekly and monthly status or performance reports
- Manage issue resolution
- Monitor performance and budget metrics and ensure accountability
**Position Requirements**:
**Required Qualifications:
- Minimum 5 years relevant experience
- Direct customer-facing experience
- Customer and detail oriented with a demonstrated ability to plan, analyze and solve complex problems
- Proven ability to lead and motivate people to achieve common objectives
- Strong understanding of aftermarket support products
- Demonstrated strength in managing relationships at all levels of an organization, both internal and external
- Demonstrated ability to think strategically and execute effectively to achieve short and long term objectives and ensure customer satisfaction
- Self-motivated and effective in a multi-disciplinary team, including facilitating discussion, agreement and issue resolution
- Superior organizational skills with the ability to be agile, set priorities and multi-task under pressure
- Strong negotiation, oral, written, and presentation communication skills
- Ability to travel and maintain a valid passport as well as meet visa requirements to work (Igama) in the Kingdom of Saudi Arabia
**Preferred Qualifications**:
- Experience interacting with culturally diverse customers in the Middle East
- Product knowledge and previous experience with military training practices
- Previous experience working with government contract
GDLSCJOBS
General Dynamics Land Systems - Canada is an employment equity employer who values diversity and inclusion. We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.
It is a requirement that General Dynamics Land Systems - Canada be registered with the Canadian Controlled Goods Program and that all of its workforce be security assessed. As such, successful applicants must meet all applicable security requirements, including, but not limited to, the ability to obtain and maintain a Canadian government security clearance to secret level.
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