Library Service Assistant 3

1 week ago

Winnipeg, Canada City of Winnipeg Full time

As part of the library team, you will interact with customers of all ages to help create a positive and welcoming library experience for all. You will provide information, help customers access library services in physical and/or digital form and provide programs for all age and ability levels within the library community.

**As the **_Information Assistant_**, you will**:

- Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
- Instruct customers in the use of the Library’s ILS system, online databases, and Internet resources.
- Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
- Assist with Public Computer training sessions and provide computer assistance as required.
- Prepare for and host adult, young adult and children’s programs, including equipment set-up as required.
- Provide programs for pre-schoolers and school age children.
- Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
- Provide tours and orientation sessions as required.
- Assist in the maintenance and development of the collection.
- Take charge of the library or section in the absence of the Branch or Section Head or designate.
- Assist in promoting library materials and services.
- Perform other related duties consistent with the classification as required.

**Your education and qualifications include**:

- Undergraduate degree or an equivalent combination of training and experience.
- Ability in Reference/Reader’s Advisory work an asset.
- Ability to provide assistance to both children and adults.
- Ability to deal effectively with the public and staff members.
- Ability to communicate effectively both orally and in writing.
- Knowledge and interest in children’s literature.
- Ability to provide programs for pre-school and school
- aged children, teens, and adults.
- Ability to operate A.V. equipment an asset.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables and chairs in meeting rooms)

**CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented

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