Customer Success Specialist

2 weeks ago


Bedford, Canada Dragon Veterinary Canada Ltd. Full time

Job DescriptionJob DescriptionSalary:
Dragon Veterinary Canada Ltd. is a diverse company that is focused in the medical voice recognition sector. Dragon Veterinary is an international company focused in Canada and the US with partners and clients across North America. We are a very small team with a start up mentality.

Position Description Name: Customer Success Specialist

Location: Halifax (Work from Home)

Reports to: Raegan Obirek

Position Summary:
The Customer Success Specialist role at Dragon Veterinary Canada Ltd. will be to work with potential clients to adopt voice dictation into their clinic (medical and veterinary fields). This diverse role will see you working closely with clients to train them on using our voice dictation software, as well as reaching out to potential clients to adopt the program. This is a salaried position, with the ability to work remotely. Start date for this position is to be decided.

Necessary skills:

- Excellent problem-solving skills
- Confident working with computers
- Excellent phone skills.
- Strong organizational ability, and attention to detail
- Eager to learn and try new tools
- Strong verbal and written communication
- Patient and adaptable
- Post secondary education in a relevant industry is an asset
- Fluent in spoken and written English is a must

**Responsibilities**:

- Product training for new clients (Our product is voice dictation software for doctors and veterinarians)
- Respond to sales phone line
- Respond to company live chat
- Reach out to potential clients
- Perform free trial on-boarding and training with the software
- Travel to tradeshows (optional)

Additional responsibilities may be required. Being a small organization, we rely on employees who can roll with the punches, adapt to diverse situations, and wear different hats as needed.



  • Bedford, Canada Dragon Veterinary Canada Ltd. Full time

    Salary: Dragon Veterinary Canada Ltd. is a diverse company that is focused in the medical voice recognition sector. Dragon Veterinary is an international company focused in Canada and the US with partners and clients across North America. We are a very small team with a start up mentality. Position Description Name: Customer Success Specialist Location:...


  • Bedford, Nova Scotia, Canada Jan-Pro of the Maritimes Full time

    Company DescriptionJAN-PRO is a leading commercial cleaning and disinfection service provider that has operated in Canada since 1995. As the most successful market for JAN-PRO Systems International, the company serves major cities across Canada and continues to grow. JAN-PRO offers franchise opportunities and provides high-quality services through fully...


  • Bedford, Canada Leonardo DRS Full time

    Reporting directly to the Assistant Controller the Accounts Payable Specialist will be responsible for acquiring and processing invoices and expense claims and arranging payments to vendors and/or customers. **As an Accounts Payable Specialist, your main responsibilities will include (but are not limited to)**: - Processing vendor invoices against received...


  • Bedford, Canada Chalice Full time

    **Job Location**:Bedford, Nova Scotia*** **Job Title**:Sponsor Site Specialist*** **Reports to**:International Department Program Manager*** **Chalice (Canada)** is a** **Catholic, Nova Scotia based organization with a vision for "A world where all children and families live in communities of life and love." Through the generosity of our Canadian supporters,...


  • Bedford, Canada Archdiocese of Halifax-Yarmouth Full time

    **Sponsor Site Specialist** **Bedford, NS** **Chalice (Canada)** - Chalice Canada is an independent Catholic organization. This is not a position of the Archdiocese of Halifax-Yarmouth* Reports to: International Department Program Manager Chalice (Canada) is a Catholic, Nova Scotia based organization with a vision for "A world where all children and families...


  • Bedford, Canada Innovasea Full time

    **Technical Communication Specialist | Bedford, Nova Scotia** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in environmental monitoring and fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and...


  • Bedford, Canada Innovasea Full time

    **Technical Support Specialist | Bedford, NS** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and consulting services to shorten the paths from...


  • Bedford, Canada Brokerlink Inc. Full time

    Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want...


  • Bedford, Canada FYidoctors Full time

    Our **FYidoctors Bedford - Nine Mile Drive** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **full-time role** working **30-40 hours per week**. Our clinic is open **Monday to Saturday.** You will play a critical role within...

  • SEO Specialist

    14 hours ago


    Bedford, Canada Resulta Full time

    **A Little Bit About Us** Part of a global affiliate marketing team, our mission is to drive traffic and generate leads for our clients. We’ve built a team of talented marketing and technology experts who thrive in our evolving industry and are driven to be the best in market. Join us in transforming clicks into results. **Your Impact** Some projects...