Supervisor - Niagara-on-the-lake

6 days ago

NiagaraontheLake, Canada Balzac's Cofffee Roasters Full time

**Position Summary**:
As a café supervisor, your role is to assist the manager in overseeing the day-to-day operations of the café, ensuring smooth and efficient functioning. Your responsibilities include overseeing staff, ensuring excellent customer service, maintaining quality standards, and handling financial and administrative tasks. You supervise staff, provide training, and manage inventory and budgets. Additionally, you handle customer inquiries, resolve issues, and maintain a safe and clean environment. Your role involves promoting teamwork, implementing promotional strategies, and ensuring compliance with health and safety regulations.

The hours of work for this position may vary based on the needs of the café and must include mornings, evenings, weekends, and holidays. This is a full-time position.

**Key Responsibilities***: Customer Service: Train and guide staff to provide excellent customer service.

Staff Supervision: Manage and support café staff, including scheduling, task assignment, and following policies. Operations Management: Oversee daily operations, inventory, and financial transactions for optimal efficiency and profitability. Quality Control: Maintain standards for food and beverages, ensuring cleanliness, hygiene, and compliance. Training and Development: Provide ongoing training to enhance staff skills. Problem Solving: Handle customer complaints and resolve operational challenges or conflicts among staff members. Financial Management: Monitor expenses, budgets, and sales for accurate reporting and cost control. Health and Safety Compliance: Ensure adherence to health and safety regulations through inspections and training. Teamwork: Foster a positive work culture, emphasizing communication, cooperation, and mutual respect.

**Qualifications***: Experience: Previous experience in the industry, barista experience preferred.

Leadership and Management Skills: Strong leadership abilities, effective communication, and decision-making skills. Customer Service Skills: Excellent interpersonal skills and the ability to handle customer inquiries and complaints. Knowledge of Café Operations: Understanding of cash handling, inventory management, quality control, and health and safety regulations. Organizational and Time Management Skills: Ability to multitask, prioritize tasks, and manage schedules. Problem-Solving Abilities: Aptitude for resolving operational challenges, customer issues and staff conflicts. Financial Acumen: Basic understanding of financial management and cost optimization. Teamwork and Communication: Strong teamwork skills and the ability to foster a positive work environment. Adaptability and Flexibility: Willingness to adapt to changing circumstances and handle a fast-paced environment.

**Locations**
***:

- NOTL café
223 King St, Niagara-on-the-Lake, ON L0S 1J0

  • Journeyman Powerline Technician

    6 days ago

    Niagara-on-the-Lake, Canada The MEARIE Group Full time

    **JOURNEYMAN POWERLINE TECHNICIAN** Niagara-on-the-Lake (NOTL) Hydro has an immediate opening for **one (1) Journeyman Powerline Technician** in its Operations Department. NOTL Hydro is the regulated electricity distributor for the Town of Niagara-on-the-Lake serving over 10,000 residential and commercial customers. In addition to having some of the lowest...

  • Bbw Supervisor-niagara On The Lake

    2 weeks ago

    Niagara-on-the-Lake, Canada Bath & Body Works Full time

    Brand: Bath & Body Works Location: Niagara On The Lake, ON, CA Location Type: On-site Job ID: 040VP Job Area: Store: Management Employment type: Full-time Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers....

  • Guest Service Supervisor

    1 week ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a Full Time Guest Service Supervisor to join our growing team! Situated in the heart of Niagara, this is an excellent opportunity for those with a passion for guest service and luxury! **What you'll be doing**: - Assist the Front Office Manager with comment card recovery, and scheduling. - Manage all Guest Room...

  • Guest Service Supervisor

    1 week ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a Full Time Guest Service Supervisor to join our growing team! Situated in the heart of Niagara, this is an excellent opportunity for those with a passion for guest service and luxury! **What you'll be doing**: - Assist the Front Office Manager with comment card recovery, and scheduling. - Manage all Guest Room...

  • Hollister Co.

    3 weeks ago

    Niagara-on-the-Lake, Canada Abercrombie & Fitch Co. Full time

    Hollister Co. - Key Lead, Outlet Collection at Niagara Join to apply for the Key Lead, Outlet Collection role at Abercrombie & Fitch Co. in Niagara-on-the-Lake, Ontario, Canada. Company Overview Abercrombie & Fitch Co. is a global, digitally‑led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company...

  • Recuperative Care Supervisor

    2 weeks ago

    Niagara, Canada Niagara Region Full time

    **Division**: Housing / Hostels / Homelessness **Important Notices & Amendments**: The recuperative program is a new service of the Niagara Region that supports individuals who are homeless who require to recuperate and successfully transition back into the community after discharge from hospital. As an employer of choice, Niagara Region offers competitive...

  • Retail Supervisor

    2 weeks ago

    Niagara-on-the-Lake, Canada PUMA Full time

    **RETAIL STORE** **RETAIL SUPERVISOR**: - Niagara On The Lake, Ontario, Canada - Outlet Niagara on the Lake**YOUR MISSION**: - Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards - Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and...

  • Dietary Aide Casual

    2 weeks ago

    Niagara-on-the-Lake, Canada Niagara Full time

    Position Title: Dietary Aide Reporting to: Food Service Supervisor Hours: Casual Location: Niagara Long Term Care **Are you an individual that has a passion for making a difference?** At Niagara Long Term Care, we are passionate about providing compassionate care for families loved ones, where the residents of our home come before anything else. Our values...

  • Supervisor Road Operations

    1 week ago

    Niagara, Canada Niagara Region Full time

    **Division**: Transportation **About Us**: Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and...

  • Supervisor Mental Health

    1 week ago

    Niagara, Canada Niagara Region Full time

    **Division**: Clinical Services **About Us**: Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and...