Marketing and Communications Coordinator

2 weeks ago

Montréal, Canada National Bank of Canada Full time

Launched in 1987, National Bank Direct Brokerage (NBDB) is an online brokerage firm that empowers clients to manage their investments independently through a user-friendly and intuitive platform equipped with powerful tools and exceptional customer service. As a Marketing Communications Coordinator, you will contribute to delivering an omnichannel customer experience and implementing the necessary communication and marketing initiatives to meet business priorities.

**Your job**
- Increasing brand awareness and client acquisition at NBDB.
- Enhancing client engagement, qualification, and retention.
- Developing client communications through social media and internal platforms for on-going interaction.
- Contributing to customer education and knowledge in investment.
- Contributing to the marketing of innovative products and services.
- Coordinating marketing initiatives with various stakeholders.

Specifically, you will:

- Contribute to the enrichment of NBDB's Learning Centre by monitoring the production and delivery schedule of digital content internally and with agencies.
- Coordinate initiatives contributing to NBDB's brand awareness, customer acquisition, and revenue generation for the firm.
- Design and implement effective customer communications.
- Analyze performance indicators of initiatives and participate in optimization recommendations.
- Coordinate projects with other team members involved.

**Your team**

You report to the Director of Marketing Communications within NBDB’s Business Strategy team and collaborate on a daily basis with two colleagues.

**Prerequisites**
- Bachelor's degree in marketing, administration, or a related field
- Relevant experience in marketing
- Knowledge or interest in financial markets
- Skill and/or interest in digital and omnichannel marketing
- Writing skills
- Good knowledge of the Microsoft Office suite
- Good knowledge of the LinkedIn platform
- Curiosity, creativity, and staying informed about trends and innovations in digital marketing
- Autonomy, proactivity, and initiative
- Ability to adapt in a changing and dynamic environment
- Excellent proficiency in French and English, as you will interact with English-speaking suppliers and produce/revise content in both languages

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options;
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

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