Agent, Credit

**Please note that**:

- Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
- We require all our head office associates to be proficient in French, spoken and written.

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

**Our expectations**

Reporting to the Assistant-Manager, Credit - Ontario Western Provinces and Maritimes, the credit administrator is responsible for managing the risk of his assigned portfolio of charge accounts. More precisely, he will be using tools that will allow him to prioritize the credit limit reviews according to his level of authorization set in the Credit Policy of the Company. The incumbent will also arrange for the collection of past due receivables of his assigned portfolio and will negotiate for a payment schedule preferable to the retention of the account.

**Your role**
- Ensure that the Company Credit Policy and Procedures are respected and followed
- Re-evaluate the accounts credit limit as needed
- Put on credit hold any delinquent accounts when necessary
- Perform collection of past due receivables for assigned accounts
- Negotiate payment arrangements and follow up with customer
- Work with Sales representatives and Store Managers when collection assistance is required
legal action
- Work as part of a team with other Credit Administrators and participate in various related projects
- Participates in any other related tasks

**The qualifications we are looking for**
- College diploma in administration or in a related field
- A minimum 2-4 years’ experience in Credit and Collections
- Excellent communication and interpersonal skills
- Solid judgement and strong analytical skills to make sound decisions
- Must be able to work independently with mínimal supervision and is team oriented
- Excellent skills with the Microsoft Office Suite, especially Excel
- Proven organizational and prioritization skills are required for this dynamic work environment
- Familiar with the construction industry will be considered as an asset
- Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
- We require all our head office associates to be proficient in French, spoken and written.

**By joining the RONA family, you’ll enjoy many benefits, such as**:

- A fitness centre, sports activities, and showers
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all Lowe’s Canada locations)
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Electric car charging stations
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that’s involved in the community
- And much more