Credit Agent

Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you're looking to do what you love, we could be a perfect match. Become a member of our credit management team and make a difference to our financial performance Use your negotiating flair and analytical expertise to manage customer accounts and meet a variety of challenges, in a dynamic working environment. Your role: Ensure that the company credit policy and procedures are respected and followedApprove credit applications within company guidelinesRe-evaluate the accounts credit limit as neededPut any delinquent accounts on credit hold when necessaryCollect past due receivables for assigned accountsNegotiate payment arrangements and follow up with customerWork with Sales representatives and Store Managers when collection assistance is requiredConsult with immediate supervisor for situations such as bankruptcy, application of liens and legal actionWork as part of a team with other Credit Administrators and participate in various related projectsParticipate in all other related tasks to ensure the smooth running of the department What we're looking for: College diploma in administration or in a related field3 years' experience in a similar positionExcellent written and oral communication skills in French and English - English will be main language used in the work environment as assigned customers are in the western provinces Excellent communication and interpersonal skillsSolid judgement and strong analytical skills to make sound decisionsMust be able to work independently with minimal supervision and be team orientedExcellent skills with the Microsoft Office Suite, especially ExcelGood organizational skills and ability to prioritize tasksKnowledge of the construction industry will be considered as an asset By joining the RONA family, you'll enjoy many benefits, such as: A childcare centre that can accommodate up to 78 childrenA cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stationsElectric car charging stationsA fitness centre, sports activities, and showersExclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)Benefits: retirement savings plan, annual bonuses, student incentive program, etc.Career growth opportunities within the companyAn inclusive and safe working environmentPromotion of work-life balanceAn employer that's involved in the communityAnd much more If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.