Night Audit

7 days ago

Canmore, Canada Basecamp Property Management Ltd Full time

**Guest Services Night Auditor** Basecamp Properties, Canmore **About Basecamp** Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore & Banff, Alberta and Revelstoke & Golden, British Columbia. We are a younger and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the mountains. **Position Overview** **Salary**: $18.00-$20.00 per hour Location: Northwinds by Basecamp Start Date: May Shifts: 8-hour - 11:00pm to 7:00am **Key Responsibilities** - Respond to guest inquiries, concerns, complaints, and emergencies. - Reconcile all accounts in a timely manner. - Manage the property’s booking management system, ensuring that bookings are carried out in the most efficient manner for housekeeping services, property revenue potential and guest satisfaction. - Addressing issues brought forward by current or past guests and resolving them in a manner that provides the best outcome for both the guest and the property. - Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards. - Report any damages or repairs to the maintenance department. - Maintain cleanliness and organization of work areas such as front desk, property entryways, common areas, etc. - Always greet guests in a friendly and professional manner according to Basecamp Property Management Ltd standards. - Monitor properties at night to ensure security and quiet hour compliance. - Comply with the Basecamp Property Management Ltd policies, procedures, and Code of Ethics. - Uniform and personal appearance are kept clean and professional and are in accordance with the Basecamp Property Management Ltd standards. **Skills and Experience** - Ability to effectively deal with internal and external customers. - Ability to read, listen and communicate effectively in English; both verbally and written. - Ability to accurately input information using Hotel Property Management Software. - Must be flexible to work various shifts throughout the week. - Must have the mobility to climb stairs throughout the day and be able to lift 40lb. **Requirements**: - Demonstrate organizational skills and strong attention to detail. - Able to work well independently with little supervision. - Ability to work under pressure in a fast-paced environment. - Take initiative in solving problems. - Excellent guest services skills. - Promote positive relationships in communication and cooperation with all co-workers and guests. - Must be proficient with the use of computers and telephones, including the use of Property Management Systems. - Must have a valid driver’s license with clean driver’s abstract. **Why Work for Us?** - Quarterly bonus. - We offer staff accommodation for full-time (must have a "negative" criminal record check). - We have a great health benefits plan for full-time. - Family and Friends discount at Basecamp. - We offer competitive wages. - There is room for advancement in our growing company. - We have a friendly atmosphere. - We believe in working hard and having fun **Salary**: $18.00-$20.00 per hour

  • Security Guard and Night Audit

    3 days ago

    Canmore, Canada Canmore Inn & Suites Full time

    **Overview** We are seeking for a Security Officer, this position will be responsible for maintaining a safe and secure environment for our guests, employees, and property during evening and night hours. This role requires a proactive approach to security, excellent communication skills, and the ability to respond effectively to emergencies. This role also...

  • Night Audit

    2 weeks ago

    Silvertip Trail, Canmore, AB TW Z, Canada Basecamp Resorts Full time

    Night Audit / Guest Service AgentEverwild Nordic Spa & Hotel by Basecamp, Canmore About Basecamp Resorts & EverwildBasecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from...

  • Night Auditor

    7 days ago

    Canmore, Canada INNhotels Full time

    At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you. Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a...

  • Night Auditor

    1 week ago

    Canmore, Canada INNhotels Full time

    At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you. Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a...

  • Night Auditor

    2 weeks ago

    Canmore, Canada INNhotels Full time

    At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you. Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a...

  • Hotel Night Auditor

    7 days ago

    Canmore, Canada Lodges at Canmore Full time

    The Lodges at Canmore is looking for a Night Auditor Full or Part Time to join our team immediately. **Qualifications**: - Guest Service Agent (Front Desk) experience an asset, Night Audit experience is preferred. - Ability to work weekends and holidays - Positive team member - Competent written and oral English communication skills - Attention to detail...

  • Night Auditor

    2 weeks ago

    Canmore, Canada Coast Hotel and Conference Center Full time

    **$20.00 Per Hour PLUS** **FREE STAFF ACCOMODATION AVAILABLE - YOUR OWN ROOM** We are a 164 room hotel with full conference facilities and restaurant, Table Food+Drink Looking for an experienced, dependable "Night Owl" with fantastic customer service skills and attention to detail. This Night Audit position offers free staff accommodation in your own room....

  • Part Time Night Audit

    1 week ago

    Canmore, Canada Basecamp Resorts Full time

    Night Auditor - Part Time Basecamp Properties, The Lodge Canmore About Basecamp Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise, Kananaskis, Golden & Revelstoke. We are a younger and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We...

  • Night Auditor

    5 days ago

    Canmore, Canada Banff Caribou Properties Ltd. Full time

    As one of Canmore & Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences....

  • Hotel Night Auditor- Staff Accommodation Available

    1 day ago

    Canmore, Canada Banff Caribou Properties Ltd. Full time

    Our Night Auditor is an integral part of our Front Office team ensuring that a smooth operation occurs at night by completing the reconciliation of the financial totals for the day and making sure guests' needs are met even at the late hours of the day. **This Position Offers**: Permanent / Full-time Anniversary Bonus up to $1000 Employee housing for just...