HR & Employee Experience Coordinator

Company Description

Founded in 2010 by two aeronautical engineers, MEDFAR Clinical Solutions developed the first web-based electronic medical record (EMR) in Quebec. MEDFAR continues to work hard to incorporate the latest technological innovations into MYLE in order to provide care teams and their patients with the tools they deserve.

**Job Description**:
Reporting to the Director of HR, the HR & Employee Experience Coordinator plays a key role in supporting MEDFARians throughout their employee journey, ensuring a smooth and memorable experience for all. This is a hybrid role, with some flexibility on the scheduling of remote and in-office days.

**A Day in the Life**:

- Play a key role in executing the new hire onboarding experience, including delivering HR presentations, conducting onboarding check-in surveys and analyzing the results, and partnering with other internal stakeholders (e.g. Talent Acquisition, HRBP, L&D, Payroll, IT, etc.) to continuously improve our onboarding experience.
- Manage HR inbox and act as the quarterback for the HR team, responding to and dispatching questions/requests.
- Coordinate the ongoing calendar of employee wellness and engagement initiatives, including in-person and virtual activities. Partner with HR team members in the US, Armenia, and India to coordinate similar initiatives.
- Coordinate the purchasing, distribution, and ongoing handling of swag.
- Coordinate and draft various employee-facing communications.
- Identify opportunities to streamline processes, with a focus on scalability and user experience.
- Upcoming projects include: Onboarding program refresh, HR ticketing system implementation, post-M&A employee onboarding experience for “acquired” employees
- Monitor best practices and new market trends in employee experience, present recommendations and implement initiatives.
- Contribute to other tasks and projects as needed. Basically, jump in and do whatever it takes to deliver incredible employee experiences.
- Act as the administrator of HR systems, maintaining data and membership, including HRIS, insurance, and employee engagement platforms.
- Executing HR practices and writing various documents such as employment contract modification and employment confirmation letters.

**Qualifications**:

- Bachelor’s degree in Human Resources, or related discipline.
- 1-3 years of experience in a similar role in Human Resources.
- Passionate about optimizing processes and delivering amazing employee experiences.
- Strong communication skills in French and English, both spoken and written
- Excellent interpersonal and communication skills, able to build trusting relationships.
- Proven ability to adapt and thrive in a fast-paced, high-growth environment
- Detail-oriented, with excellent organizational and priority management skills
- Proactive, independent, and solutions-oriented.
- Results-driven and outcomes-focused.
- Excellent collaborator and team player.
- Experience working with HRIS (ADP, BambooHR, Workday, etc.) and productivity systems (Google Suite, Microsoft Office, etc.).
- Enthusiastic, open-minded, with a great sense of humour.

Additional Information
**What we offer our employees**:

- Be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, and enabling better patient health outcomes.
- An entrepreneurial culture of transparency, collaboration, and innovation.
- Annual training budget of $1,500 for professional development and opportunity to grow your career in a high-growth environment.
- Benefit from MEDFAR’s success through our Annual Bonus Program.
- Health insurance and benefits as of Day 1, including Employee & Family Assistance Program (EFAP).