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Bartender - Ricardo's Hideaway

3 hours ago

Calgary, Canada Concorde Entertainment Group Full time

**ABOUT THE POSITION**

Ricardo’s is looking for an experienced bartender to fill out their team on a part-time or full-time basis. Bartenders are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, stocking the bar and cooler, setting up and taking down the bar completely, and preparing all the bar syrups, and garnishes. If you enjoy a fast-paced work environment, are flexible, and are looking to meet some great people along the way, this is the job for you. There is a possibility for a permanent contract at the end of the season pending business levels and performance.

**WHO WE ARE**

Tucked away around the corner from National 17th, Ricardo's Hideaway features 100+ different rums, 20 + specialty cocktails, and an island inspired food menu. Whether you are starting your night with some Latin-inspired dishes or just stopping in for a nightcap, Ricardo's equals rum and fun, and this little bar is a neighborhood staple

**WHAT WE OFFER**
- Competitive Hourly Wage
- Gratuities
- Extended health benefits after 90 days for all employees working 28+ hours per week
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

**WHAT YOU'LL DO**
- Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
- Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
- Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
- Building and maintaining regular clientele.
- Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
- Ensure all services and orders delivered within the bar operation are charged for correctly.
- Maintain effective cost and portion controls to meet profit goals.
- Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure drink times are in line with the restaurant guidelines.
- Assist in placing product orders and ensure fresh product through a detailed and updated order guide.
- Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
- Work overtime when needed and assist the workload of others.
- Execute ad-hoc administrative and operational duties are required.

**WHAT YOU HAVE**
- 1 year bartending experience required.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Ability to fluently communicate in both written and verbal English
- Must have a basic knowledge of dining room and service procedures and functions.
- Possesses basic math skills, can handle money, and operate a point-of-sale system.
- Pro Serve Certification required but can be obtained within 30 days of joining.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
- Flexible: must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.

**Licenses & Certifications**: Required
- Proserve