Customer Service/inside Sales

3 days ago

Dartmouth, Canada IDN-Canada Full time

IDN Canada is a leader in the commercial door, frame, and architectural hardware industry and is currently seeking an individual to join our team as **Customer Service / Inside Sales Representative** at our Dartmouth location.

**Principle Duties & Responsibilities**:

- Assist customers on the phone and at the front sales counter
- Enter transactions into computer systems
- Execute daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
- Gain a strong working knowledge of the company’s product offering
- Support and work with all other branch personnel

**Requirements**:

- Excellent oral, written and presentation communication skills
- Keen attention to detail
- Customer-focused
- Strong organizational skills
- Experience with computers
- Friendly attitude
- Multi-tasking abilities
- Ability to work independently with mínimal supervision as well as working in a cohesive team environment
- Internal drive for success and professional growth
- Ability to lift up to 50 lbs and perform repetitive tasks daily
- Valid driver’s license and reliable vehicle is preferred

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program.

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

**Benefits**:

- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dartmouth, NS B3B 1E5: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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