Onsite-configuration Tech I

1 week ago


Markham, Canada CompuCom Systems, Inc. Full time

Why CompuCom? (Overview):
**Full COVID-19 vaccination will be required.**

**Location:Markham, ON.**

**What you’ll do**
- Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications
- Tests configured systems for appropriate functioning and troubleshoots for any errors found
- Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets)
- Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III
- Troubleshoots malfunctioning units using efficient problem-solving techniques and departmental procedures
- Works with Team Lead on difficult to solve problems or configurations
- Accountable for continuous improvement

**What You’ll Need**
- 3 to 5yrs experience (combination of repair and configuration)
- Strong technical knowledge of PC and Desktop hardware
- Hands-on hardware troubleshooting experience
- Working technical knowledge of current operating systems and standards
- Ability to launch and operate desktop diagnostic tools to perform remote diagnostics
- Analytical and problem-solving abilities, with keen attention to detail
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
- Excellent written and verbal communication skills
- Willing to support weekday / weekend rotation
- CompTIA A+

**Bonus Certifications/ Experience**
- OEM HW Certifications HP, LENOVO, Dell etc.
- Desktop, Laptop, Printer and Server

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.


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