Dispatcher- Fleet

2 days ago

Mississauga, Canada CommerceLink Logistics Full time

**Job description**

CommerceLink Logistics ULC is a division of Canada Cartage dedicated to providing fleet outsourcing services for one of Canada's largest retail chains.
At CommerceLink, we take pride in our people-first culture. Our team of skilled drivers, logistics experts, and support staff work together to deliver exceptional service while fostering a workplace that values safety, respect, and career growth. With locations nationwide, we offer diverse opportunities for individuals looking to build a rewarding career in transportation and logistics.
Join us and be part of a company driven by excellence, built on trust, and committed to innovation.

**Job Overview**

**Responsibilities**
- Coordinate and schedule shipments to ensure timely delivery of goods.
- Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
- Plans and schedules drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.
- Utilize transportation management systems to track shipments and manage logistics operations.
- Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.
- Monitor freight movements and address any delays or discrepancies promptly.
- Collaborate with other dispatchers and management team
- Maintain a high level of phone etiquette when interacting with clients and team members.
- Compiles data on incidents and accident, distributes and communicates with appropriate personnel.
- Assist in the shipping and receiving processes as needed.

**Skills/knowledge required to perform the job in a satisfactory manner**:

- Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
- Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc (would be an asset).
- Strong communication and problem-solving skills.
- Proficient in using trucking software for data entry and shipment tracking.
- Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
- Knowledge of transportation management systems is preferred but not mandatory.

Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination

**Work Schedule**:

- Monday-Friday

**Work Timings**:

- 5 _PM-01:30 AM_

**Job Types**: Full-time, Permanent

Pay: $28.22 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):

- How many years' experiences do you have as a Transportation Dispatcher, specifically for truck drivers?
- This is NOT a remote/hybrid position, would you be comfortable working out of the office?
- Are you comfortable working in a high-pressure environment with constant communication, shifting priorities, and tight delivery windows? Provide an example.
- Which transportation regulations or certifications (e.g., TDG, Highway Traffic Act, weight restrictions) are you familiar with, and how have they influenced your dispatch decisions?
- Describe your experience with dispatching software or fleet management systems (e.g., TMW, Samsara, Geotab). How have you used these tools to improve dispatch efficiency?

Work Location: In person

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