International Student Advisor

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

**A Brief Overview**

The International Student Advisor at Queen's University International Centre (QUIC) plays a vital role in supporting the academic, personal, and social success of international students. Through individualized advising and strategic programming, the Advisor helps students navigate immigration processes, cultural transitions, and university systems. This role fosters a welcoming environment that promotes equity, inclusion, and cross-cultural understanding, while empowering students to thrive at Queen's and beyond. The Advisor also contributes to the development of services and interventions that build student capacity, resilience, and community connection.

This position is responsible for providing services for international students, workers and their family members through the provision of advice and guidance on issues related to immigration, student wellness, and academic support services. This position will lead the coordination of activities related to pre-arrival support and orientation for incoming international students. This position is a collaborative role in which the incumbent will work closely with other International Student Advisors, Queen's University International Centre and Student Affairs staff. This position also directs, allocates and supervises the work of other staff.

**What you will do**

Provides services for international students, workers and their family members through the provision of advice and guidance on issues related to immigration, student wellness, and academic support services.

Provides advice and guidance on completing Revenue Canada income tax returns to international students and other temporary residents studying or researching at Queen’s.Provides consultation/advice to members of faculty and staff on issues of concern regarding student cultural transition issues related to performance or behaviour.Composes comprehensive briefings with the intention of providing pre-arrival, orientation, and as-needed information advising for incoming international students.Develops and delivers programming and/workshops. Revises materials and makes presentations as needed. Recognizes diversity of abilities and adapts content, tone, medium and style to audience to be inclusive.Develops and coordinates pre-arrival and orientation programming. Plans new initiatives for international student support services and programs.Represents QUIC by participating in the Canadian network of International Student Advisors through professional international education networks such as the Ontario Association of International Educators and the Canadian Bureau for International Education.Assists in developing and implementing short and long-term strategic plans related to transition and success programing for intercultural learners.Contributes to QUIC training programs that promote faculty, staff and students intercultural skills development.Directs, allocates and supervises the work of other staff.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.

**Required Licenses and Certifications** Regulated International Student Immigration Advisor (RISIA)

Satisfactory Criminal Records Check required.
- Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
- Provide effective consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the different needs of different audiences.
- Builds relationships, trust and credibility.
- Manage own work, train and review the work of the team to see commitments through to completion.
- Set work priorities and direction, supporting the unit in achieving goals and objectives.
- Identify in advance when the intended results may not be achieved and develop a plan to address the gaps.
- Actively participate in project team meetings and develop team and unit project pl