Full Time Security Operations Control Guard

1 week ago

Canada Paragon Security Full time

**Why Paragon?**

**Benefits**:
Unionized Group benefits includes:

- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance.
- Paid On-site training and additional training according to site requirements.
- Yearly uniform allowance
- Paid Sick Days
- Employee incentive programs
- Peer recognition programs.

**Position Overview**:

- ** Position**: Full Time, Permanent - Security Operations Centre (SOC) Officer
- ** Site Type**: Commercial - Corporate Towers, Malls, Offices, Educational Institutes and Colleges, Industrial and others
- ** Location**:Toronto, Downtown
- ** Schedule**: 12 hours Continental Days, Nights, and Rotation Schedule
- ** Hours**: 36 to 48 hours per week or 84 hours per biweekly
- ** Payrate**:$19.76/hour

**Qualifications**:

- ** Valid Ontario Security Guard License**
- ** Physical Demands: excessive walking, standing, and sitting for 8 to 12 hours of shifts. This includes being in front of monitors and screens for long durations.**
- ** Must have a minimum of 1 year of Full-time Tactical Security Guard experience**
- Must have quick learning skills to learn various software and programs designed per site requirements, i.e., intermediate computer skills.
- Must have strong verbal and written communication skills
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

**Technical Skills**:

- Good working knowledge of MS Word, Excel, and Microsoft Outlook.
- Knowledge of security technology (i.e., CCTV, Access Control, Fire Alarm, Intrusion, Incident Management, and other security-related systems)
- Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.

**Major Responsibilities**:
The SOC officer involves the site systems, including but not limited to all communication systems, SOC logs/audits, CCTV, access control, fire panels/computers, elevator computers, and security records. Maintain a positive relationship with on-site representatives, assisting the Shift or Site Supervisor in ensuring that all security guards adhere to procedures. Furthermore, the Security Operations Centre guard is also expected to:

- Monitor CCTV surveillance systems
- Ensure the proper number of staff respond to high-risk incidents such as irate/emotionally disturbed people, medical situations, and emergencies.
- Conduct random spot checks on the radio and CCTV to ensure staff are in their designated posts/zones.
- Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
- Ensure staff are following the assigned patrol schedule.
- Provide clear and concise communication to the security staff.
- Record all information in a detailed and factual manner.
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire, and paramedic resources.
- Ensure staff are dispatched to calls for service and security-related incidents and ensure the situation is monitored by CCTV.
- Record all relevant details in the Communication and Dispatch Log
- Have the Emergency Response Checklists and Action Plan readily available.
- Ensure the proper CCTV layouts are visible.
- Ensure all SOC equipment is in the designated area and not moved around.

**We are accepting Walk-in Interviews at the below-mentioned address.**

**Timings: Monday to Friday. 9 am to 4 pm**

1210 Sheppard Avenue East - Unit 102, North York, ON

We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

**Need a Security License? **Follow this link to enroll in our training program

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