Warehouse Associate

12 hours ago

Ayr, Canada Fastenal Canada Full time

**Work setting**:

- Wholesalers

**Tasks**:

- Perform general office duties
- Address customers' complaints or concerns
- Receive, unpack and sort incoming parts, supplies and materials
- Ship, deliver or pick up parts, products or equipment
- Access and process information
- Unpack goods received
- Sell merchandise
- Route goods to appropriate storage areas
- Record shortages and reject damaged goods
- Receive payments
- Prepare bills of lading, invoices and other shipping documents
- Pack goods to be shipped
- Oversee loading and unloading of goods
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Maintain internal record-keeping system
- Maintain records and statistics
- Issue receipts and other forms
- Inspect and verify incoming goods against invoices or other documents
- Explain the type and cost of services offered
- Determine method of shipment
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
- Affix identifying information and shipping instructions on shipments
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Order office supplies and maintain inventory
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
- Maintain sales records for inventory control
- Assist in display of merchandise

**Computer and technology knowledge**:

- MS Excel
- MS Outlook

**Security and safety**:

- Driving record check (abstract)

**Transportation/travel information**:

- Valid driver's licence

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Walking

**Weight handling**:

- Up to 23 kg (50 lbs)

**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Values and ethics
- Initiative
- Accurate
- Judgement
- Punctuality
- Adaptability
- Collaborative
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management

**Long term benefits**:

- Registered Retirement Savings Plan (RRSP)

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