Novelty Shop Assistant

1 week ago

Concord, Canada Toromont CAT Full time

Job Title:
- Novelty Shop Assistant / Receptionist- Reference Number:
- TCQ-22-9928- Division:
- Heavy Equipment- Job City:
- Concord- Province:
- Ontario- Site:
- Position Status:
- Permanent, Full time- Work Shift:
- Days- Work Schedule:
- Length of Assignment:
- Job description:
- The Novelty Shop Assistant / Receptionist plays a critical role in the Concord Head Office and is first point of contact with our customers and guests while maintaining support for our sales and management teams.- Demonstrate safe work and environmentally sound behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
- Provide efficient, courteous and professional distribution of calls
- Greet and direct customers and visitors to the appropriate business unit/individual
- Process the incoming and outgoing mail including distribution
- Assist Concord Branch Sales Representatives with customer data management using Sales Link system
- Post messages on Welcome Board and Conference Room as required
- Arrange for couriers and process accounts payable
- Manage the retail and novelty store operations, i.e. customer sales, stock transfers, stocking shelves, inventory and ensure cash sales are remitted promptly to the Accounting Department
- Coordinate board room bookings, maintain the coffee bar and order supplies
- Administer purchase orders for Central Equipment and maintain data entry of supplier invoices to the AP system
- Job Qualifications:
- Post Secondary Education and/or equivalent experience in a busy retail/warehouse environment
- Minimum 2 years administrative support, customer service and reception experience
- Safety conscious, results driven and passion for consistently delivering exceptional customer service
- Exceptional communication, interpersonal and organizational skills with a friendly and polished telephone manner
- Proven initiative, problem solving, attention to detail and a sense of urgency and ability to prioritize
- Ability to multiple tasks and deliver accuracy in a timely manner
- Adaptable to constant change in a fast paced environment
- A self-motivated team player with a relationship building capacity and experience in diverse cross functional groups
- Proficient in Microsoft Word, PowerPoint, Excel and Outlook at an intermediate level
- Willing and able to work flexible hours in support of business needs

Toromont Cat is an equal opportunity employer who recognizes and values diversity.- Other Information:
- Comments:
- WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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