Parts Advisor

6 days ago

Peterborough, Canada Kenworth Ontario Full time

Kenworth Ontario is currently looking for a talented Parts Advisor to join our dedicated team. Reporting to the Parts Manager, the Parts Advisor will be an integral part of our team continuously delivering exceptional service, value and performance to our customers.

**Perks Offered in this role**:

- Competitive salary plus bonus
- Industry leading benefits (Health, Vision, Dental, Life Insurance)
- Great working environment
- Interact with exceptional co-workers

**Responsibilities and Duties**:

- Delivering a high level of customer service
- Interact, respond and follow up with customers on a daily basis
- Process customer orders through the computer system ensuring accuracy and prompt delivery service
- Utilizing the computer system to look up the correct parts for repairs.
- Assist the technicians in meeting their parts demands
- Assist in purchasing, receiving and stocking orders

**Qualifications and Skills**:

- Working knowledge of heavy-duty equipment and their parts OR willingness to learn
- Parts department experience
- Previous retail experience
- Team player
- Exceptional customer service skills
- Ability to work cooperatively with other employees and in a team environment
- Strong communication skills
- Ability to multi-task and work well under pressure/ work in a fast-paced environment
- Shipping and receiving experience

About the company: Kenworth Ontario has been proudly serving as a Kenworth Dealership since 2002. We have five locations; Thunder Bay, Kingston, Ottawa and Peterborough and a TRP store in Belleville. Kenworth Ontario’s success is built upon constant commitment to customer service excellence.
- Kenworth Ontario is an equal opportunity employer. Accommodations will be provided upon request._

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Peterborough, ON: reliably commute or plan to relocate before starting work (required)

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