Bilingual Worker's Compensation Case Manager

2 weeks ago

Québec, Canada LifeWorks Full time

Bâtir une carrière enrichissante

Chez Solutions Mieux-être LifeWorks, nous n’offrons pas seulement des possibilités de carrière, nous proposons des possibilités de carrière qui vous permettront de contribuer de façon significative à la qualité de vie des gens. Nous comptons sur l’expertise remarquable de plus de 7 000 employés afin de soutenir le personnel des organisations que nous servons et les membres de leur famille. Nos programmes avant-gardistes ont un effet durable sur la santé, la sécurité financière et la productivité de 24 000 entreprises.

*100% REMOTE POSITION*

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications.

Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.

**Responsibilities**:

- Ensure a good management of occupational injury cases for clients in a matrix team environment;
- Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance;
- Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process;
- Collaborate with stakeholders to develop strategies for effectively managing disputes;
- Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).

To be successful in the Workers' Compensation Case Manager role, the following core qualifications and skills are required:

- Excellent communication skills in both French and English;
- Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field is required
- 5-8 years of experience in occupational injury management in Canada and the rules governing modified work
- You are well-organized, and able to effectively manage competing priorities in a fast paced and deadline driven environment
- You have proven problem solving skills and a demonstrated ability to be solutions-oriented
- You have strong analytical skills combined with the ability to synthesize detailed information
- You are a team player who values collaboration, and are able to work autonomously and independently as needed
- You have good computer skills, including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams, knowledge of SharePoint

LI-AF1

LI-Remote

Là où la loi le permet, les employés de LifeWorks doivent être entièrement vaccinés pour accéder à un bureau de LifeWorks ou aux locaux des clients.


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