Security - Team Leader

4 days ago

Cornwall, Canada Skanna Systems & Investigations Inc. Full time

**About the Job**

We are currently hiring a Security Guard Team Lead to join our organization in Cornwall, Ontario.
- Team Player.
- Solid understanding of the Skanna Culture.
- Strong communicator who can effectively engage with all stakeholders.
- Capable of working in both a team and an independent environment.
- The ability to prioritize multiple demands.
- Perform regularly scheduled site duties as required.
- Establish a professional working relationship with the client to coordinate safety on site.
- Mentor officers on-site/duty protocols and conduct, department, reporting procedures, company policy/procedures, and corporate Mission Statement and Values.
- Submit daily Shift Summaries in a concise, yet detailed, time-specific format.
- Team Leaders are expected to present themselves as department role models to site personnel, clients, and Skanna management and staff.
- Performs other duties and special projects assigned by the Operations Director, Site Supervisor, or client as required.
- Verify all vehicles entering are authorized and hold a valid vehicle pass permit.
- Coaches and mentors guard staff.
- Liaise with client, meets and exceeds expectations, and delivers exceptional customer service and security expertise for the client, their customers, and staff.
- Provides site recommendations.

**Requirements**:

- Valid Ontario Security License & CPR.
- 1-year minimum Supervisory/Team Leader Experience.
- Must have experience working outdoors for the entire shift in all weather conditions.
- Must have the ability to walk/patrol for an entire 8-hour shift.
- Must have the ability and training for dealing with difficult customers.
- Must have experience and training with de-escalation tactics and negotiation skills.
- Confident and articulate leader.

**Employee Perks We Offer**:

- Free Uniforms.
- Paid Training.
- Benefits after 3 months (Conditions Apply).
- Recognition Programs.

**About Skanna Systems & Investigations Inc.**:
All Skanna Investigators and Security Guards are licensed by the Government of Ontario, bonded and insured. Their initial and on going training ensures that they have the skills to get the job done. Professional Conduct

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