Dispatcher/customer Service

1 week ago


Edmonton, Canada Southland Transportation Full time

**Dispatcher**

Are you looking for an opportunity that is both interesting and varied day to day? Is being organized one of your best qualities? SOUTHLAND Transportation may have the opportunity for you

We are currently seeking a full-time Dispatcher to join our team based in southeast Edmonton. Responsible for scheduling / coordinating our team of school bus drivers, this position is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. **The shift for this position is 8:00 am - 5:00 pm, Monday through Friday (may vary based on business demands).**

**Qualifications**
- Experience in the school bus industry an asset
- Good knowledge of Edmonton and surrounding area
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- Ability to handle stressful situations in a composed manner
- Customer service focus
- Expertise in organizational planning and problem solving
- Computer proficiency in Microsoft Word, Excel and Outlook

**Principal Duties and Responsibilities**
- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver’s Handbook and Policy and Procedures manual
- Ensure school routes are covered in an efficient and fair manner
- Help charter department fill charters as needed
- Assist in answering public and driver inquiries and finding solutions to concerns
- Ensure all required paperwork/requests is completed in an accurate and timely manner
- Create/improve existing Operations systems
- Be aware of the yard’s bus situation and work with the Service Writer and any mechanic or mechanic’s helper to ensure that all units are maintained in working order in a timely manner
- Keep appropriate staff informed of any major issues, changes, concerns etc. in an expedient fashion
- General office duties as required

**Job Types**: Full-time, Permanent

**Salary**: $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends



  • Edmonton, Canada PWTransit Full time

    **Dispatcher** Are you looking for a job that is both interesting and varied day to day? Is being organized one of your best qualities? PWTransit may have the perfect opportunity! We are currently seeking a full-time Dispatcher for our On-Demand Shuttle Service operation in Edmonton. **Position Details**: Friday to Tuesday with the following shift...


  • Edmonton, Canada Cold Shot Full time

    Cold Shot is looking for a Dispatcher/ Customer Service at its Edmonton location. Please find below the list of requirements and scope of work. **Monday - Friday 8:30 am - 5:30 pm** **_Requirements_** - Must have a clean criminal record - Excellent Communication skills - Must have knowledge with EXCEL - Excellent Customer Service **_Scope of Work_** -...


  • Edmonton, Canada Total PowerGen Solutions Full time

    **Dispatcher ( Customer Service)** **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to...


  • Edmonton, Canada Baseline Trucking Full time

    We at Baseline Trucking are offering a job opportunity for professionals with a background in managing Flatbeds/Step decks. **Requirements**: **Dealbreakers**: - **Minimum 1 years of recent experience in the trucking industry as a dispatcher.**: - **Experience with Flatbeds/Step decks.** Additional skills that will be considered: - Book of business for...

  • Dispatcher

    1 week ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**We are seeking a strong DISPATCHERS to join our team on-site ! APPLY NOW!**_ - Do you have the ability to work under pressure along with a knack for problem-solving while capable of dealing with information from multiple sources and acting accordingly? You are customer service oriented, well mannered, professional and detail oriented, have excellent...

  • Lead Dispatcher

    6 days ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About Us** Greater Edmonton Taxi Services provides a supportive and progressive work environment for our employees that will not only challenge but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the fun side of life! About You You have call center experience with a keen eye for details....

  • Dispatch Supervisor

    6 days ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you a well-experienced Dispatch Supervisor seeking your next great opportunity? Come work with an organization who takes pride in servicing the Edmonton community for many decades. **_ **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your...

  • Dispatch Manager

    2 weeks ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your hand and can problem solve on the fly while dealing with short timelines. At the heart of everything you do is to strive to deliver a world class customer experience while maintaining safety at...

  • Dispatcher-Oilfield

    2 days ago


    Edmonton, Alberta, Canada V.D.M. Trucking Service Ltd. Full time US$60,000 - US$90,000 per year

    VDM Trucking Service Ltd. is a privately owned and operated company with 40 years of experience in the transportation industry, providing excellence and dedication across North America.INNOVATIVE SPECIALIZED HAULING & STORAGE SERVICES: Highway Hauling, Heavy Hauling, Oilfield Hauling, Tubular Storage, Rig Moving, Hotshot Services, Pipeline Hauling*Roles and...


  • Edmonton, Canada Trestle Millwork Ltd Full time

    A position exists within our organisation for a reliable and energetic person willing to multi-task on a daily basis. The role is a full time position 9.00am to 4.00pm, 5 days per week. - A high level of attention to detail - Efficiency and be well organised - Competent computer skills - Ability to multi-task and be adaptable - Excellent communication...